Sources & References

Browse all sources cited in the AI cases database.

460 sources found

Roy van der Weide; Brian Blankespoor; Chris Elbers; Peter Lanjouw (2024) Academic journal article

How accurate is a poverty map based on remote sensing data? An application to Malawi

Elsevier

1 case SRC-002-MWI-001 Has URL
Alessio Calantropio; Filiberto Chiabrando; Marco Codastefano; Eoghan Bourke (2021) Academic journal article

Deep Learning for Automatic Building Damage Assessment: Application in Post-Disaster Scenarios Using UAV Data

ISPRS Annals / Copernicus Publications

1 case SRC-005-MOZ-002 Has URL
United Nations Global Marketplace (2021) Other

Provision of Contactless Biometrics Solutions for Iris Capture

United Nations Global Marketplace (UNGM)

1 case SRC-004-COD-001 Has URL
Kate Kaye (2024) Report (multilateral / development partner)

AI Governance on the Ground: Canada's Algorithmic Impact Assessment Process and Algorithm has evolved

World Privacy Forum

1 case SRC-006-CAN-001 Has URL
Youssef Farhat (2021) Working paper / technical note

Chosen by a Secret Algorithm: Colombia's top-down pandemic payments

Center for Human Rights and Global Justice, NYU School of Law

1 case SRC-004-COL-001 Has URL
fAIrLAC / Inter-American Development Bank (IDB) (2024) Report (multilateral / development partner)

SISBEN

Inter-American Development Bank (IDB)

1 case SRC-003-COL-001 Has URL
Marco Zecchetto (2024) News article / media

La estrategia de la Suseso para identificar licencias medicas falsas y mejorar respuesta a reclamos con IA

Diario Financiero

1 case SRC-003-CHL-003 Has URL
Superintendencia de Seguridad Social (SUSESO) (2024) Government website / press release

Suseso es parte de las instituciones publicas que participan del piloto para el uso responsable de inteligencia artificial

Superintendencia de Seguridad Social (SUSESO)

1 case SRC-004-CHL-003 Has URL
Dataprev (2019) Government website / press release

5a Semana de Inovacao: Dataprev apresenta Isaac, solucao de IA

Dataprev (Brazilian Federal Government)

1 case SRC-003-BRA-002 Has URL
Maria Alejandra Nicolas; Rafael Cardoso Sampaio (2024) Academic journal article

Balancing efficiency and public interest: The impact of AI automation on social benefit provision in Brazil

Internet Policy Review (Alexander von Humboldt Institute for Internet and Society)

1 case SRC-002-BRA-002 Has URL
Departamento Nacional de Planeacion (DNP) (2024) Government website / press release

Que es el SISBEN?

Departamento Nacional de Planeacion

1 case SRC-002-COL-001 Has URL
Joan Lopez; Juan Diego Castaneda (2020) Academic journal article

Automation, Digital Technologies and Social Justice: The Case of SISBEN in Colombia

Karisma Foundation / CETyS

1 case SRC-001-COL-001 Has URL
Gabriel Daros (2025) News article / media

Brazil's AI-powered social security app is wrongly rejecting claims

Rest of World

1 case SRC-001-BRA-002 Has URL
Kate Kaye (2024) Report (multilateral / development partner)

AI Governance on the Ground: Chile's Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost

World Privacy Forum

1 case SRC-001-CHL-003 Has URL
Kate Kaye (2025) Report (multilateral / development partner)

Why Rodrigo Moya Changed His Mind About Chile's AI Governance Tool for Assessing a Medical Insurance Claims AI Model

World Privacy Forum

1 case SRC-002-CHL-003 Has URL
Matias Valderrama (2021) Report (multilateral / development partner)

Inteligencia Artificial e Inclusion en America Latina: Sistema de Alerta Ninez

Derechos Digitales / International Development Research Centre (IDRC)

1 case SRC-003-CHL-002 Has URL
Carla Lastra Oliva, Mauricio Carreno Aguirre, Loreto Meneses Vega, Daniel Morales Avalos (2019) Government website / press release

Sistema de Alerta Ninez -- Concurso Funciona 2019

Servicio Civil, Gobierno de Chile

1 case SRC-002-CHL-002 Has URL
Diario y Radio Universidad Chile (2019) News article / media

Alerta Infancia: el software que expone los datos personales de ninos y ninas en riesgo social

Universidad de Chile

1 case SRC-001-CHL-002 Has URL
Michael Armstrong Law (2025) Other

Social Security And The New Hearing Recording and Transcriptions (HeaRT) System

Michael Armstrong Law

1 case SRC-003-USA-010 Has URL
Newsweek (2025) News article / media

Social Security Announces Major AI Rollout

Newsweek

1 case SRC-002-USA-010 Has URL
Social Security Administration (2025) Government website / press release

Social Security Announces AI Enhancements for Hearings Recordings

Social Security Administration

1 case SRC-001-USA-010 Has URL
London Disability (2025) Other

SSA's Push to Incorporate AI into Decision-Making: What It Means for Your Disability Claim

London Disability

1 case SRC-004-USA-010 Has URL
Matt Bracken (2024) News article / media

Data tracking, AI and modernization: How SSA has ditched its paper-based past

FedScoop

1 case SRC-003-USA-007 Has URL
U.S. Social Security Administration (2019) Government website / press release

Quick Disability Determinations (QDD)

U.S. Social Security Administration

1 case SRC-001-USA-007 Has URL
DisabilitySecrets News article / media

What Is the Quick Disability Determination (QDD) Process?

DisabilitySecrets

1 case SRC-004-USA-007 Has URL
Kurt Glaze, Daniel E. Ho, Gerald K. Ray, Christine Tsang Working paper / technical note

Artificial Intelligence for Adjudication: The Social Security Administration and AI Governance

Stanford University Digital Health Observatory

1 case SRC-002-USA-007 Has URL
GovTech (2012) News article / media

Los Angeles County Uses Analytics to Stop Child-Care Fraud

Government Technology (GovTech)

1 case SRC-002-USA-006 Has URL
Whittier Daily News (2009) News article / media

Data mining catches welfare cheats

Whittier Daily News

1 case SRC-004-USA-006 Has URL
SAS Institute (2012) News article / media

Social Network Analysis and the government fraudster

SAS Institute Blog

1 case SRC-005-USA-006 Has URL
County of Los Angeles DPSS; Office of the CIO (2012) Report (government / official)

Approve Amendment Number Two to Agreement 77217 with SAS Institute Inc. for Data Mining Solution (DMS)

County of Los Angeles

1 case SRC-001-USA-006 Has URL
SAS (2015) News article / media

LA County Department of Public Social Services uses analytics to fight child care benefits fraud

Industry Insider California (GovTech)

1 case SRC-003-USA-006 Has URL
Office of Management and Budget (2024) Legal document / regulation

M-24-10: Advancing Governance, Innovation, and Risk Management for Agency Use of AI

The White House

1 case SRC-001-USA-005 Has URL
The Register (2024) News article / media

DHS will test using genAI to train US immigration officers

The Register

1 case SRC-004-USA-005 Has URL
U.S. Department of Homeland Security (2025) Government website / press release

AI Use Case Inventory Library

U.S. Department of Homeland Security

1 case SRC-002-USA-005 Has URL
U.S. Department of Homeland Security (2024) Government website / press release

FACT SHEET: DHS Completes First Phase of AI Technology Pilots

U.S. Department of Homeland Security

1 case SRC-005-USA-005 Has URL
Nextgov/FCW (2024) News article / media

DHS generative AI pilot embraces hiccups of emerging tech

Nextgov/FCW

1 case SRC-003-USA-005 Has URL
Nextgov/FCW (2024) News article / media

Labor Department experiments with AI in unemployment systems

Nextgov/FCW

1 case SRC-002-USA-004 Has URL
Nikki Zeichner; Amy Perez (DOL); Olivia Martin; Faiz Surani; Varun Magesh; Kit Rodolfa; Daniel E. Ho; Mihir Bhaskar (RegLab, Stanford University) (2024) Government website / press release

Introducing Artificial Intelligence Adjudicator Assistance (AIAA): A Research Initiative Exploring Ways to Streamline Work for Adjudicators

U.S. Department of Labor, Employment and Training Administration

1 case SRC-001-USA-004 Has URL
Kurt Glaze; Daniel E. Ho; Gerald K. Ray; Christine Tsang (2024) Working paper / technical note

Artificial Intelligence for Adjudication: The Social Security Administration and AI Governance

Stanford Digital Government Hub

1 case SRC-002-USA-003 Has URL
The White House (2023) Legal document / regulation

Executive Order 14110 -- Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence

Executive Office of the President

1 case SRC-003-USA-003 Has URL
National Academy of Social Insurance (2025) Report (multilateral / development partner)

Phase One Report: Task Force on Artificial Intelligence, Emerging Technology, and Disability Benefits

National Academy of Social Insurance

1 case SRC-001-USA-003 Has URL
Allegheny County Department of Human Services Government website / press release

Allegheny Family Screening Tool

Allegheny County

1 case SRC-003-USA-002 Has URL
PBS NewsHour / Associated Press (2023) News article / media

AP report: DOJ examining AI screening tool used by Pa. child welfare agency

PBS NewsHour

1 case SRC-005-USA-002 Has URL
Vaithianathan, R., Putnam-Hornstein, E., et al. (2017) Report (government / official)

Developing Predictive Risk Models to Support Child Maltreatment Hotline Screening Decisions (AFST)

AUT/Allegheny DHS

1 case SRC-002-USA-002 Has URL
Vaithianathan, R., Putnam-Hornstein, E., Jiang, N., Nand, P. and Maloney, T. (2017) Working paper / technical note

Developing Predictive Risk Models to Support Child Maltreatment Hotline Screening Decisions: Allegheny County Methodology and Implementation

Centre for Social Data Analytics, Auckland University of Technology

1 case SRC-001-USA-002 Has URL
American Civil Liberties Union (2023) News article / media

How Policy Hidden in an Algorithm is Threatening Families in This Pennsylvania County

ACLU

1 case SRC-004-USA-002 Has URL
NYC Center for Innovation through Data Intelligence Government website / press release

Predicting Homeless Shelter Entry

NYC.gov

1 case SRC-003-USA-001 Has URL
California Policy Lab (2024) Report (multilateral / development partner)

The Homelessness Prevention Unit: A Proactive Approach to Preventing Homelessness in Los Angeles County

California Policy Lab, UCLA

1 case SRC-008-USA-001 Has URL
UCLA Newsroom (2025) News article / media

Homelessness Prevention Unit participants 71% less likely to enter a shelter, California Policy Lab at UCLA finds

UCLA Newsroom

1 case SRC-007-USA-001 Has URL
California Policy Lab (2025) Report (multilateral / development partner)

Early Outcomes from the Los Angeles County Homelessness Prevention Unit

California Policy Lab, UCLA

1 case SRC-006-USA-001 Has URL
California Policy Lab (2024) Report (government / official)

The Homelessness Prevention Unit: A Proactive Approach to Preventing Homelessness

California Policy Lab, UCLA

1 case SRC-001-USA-001 Has URL
NYC Center for Innovation through Data Intelligence (2023) Report (government / official)

Homeless Prevention: At-Risk Students in NYC Schools

NYC.gov

1 case SRC-004-USA-001 Has URL
County of Los Angeles (2025) Government website / press release

New report: Early signs of success from LA County's Homelessness Prevention Pilot

County of Los Angeles

1 case SRC-002-USA-001 Has URL
StateScoop (2025) News article / media

LA County's new predictive model shows early success in homelessness prevention unit

StateScoop

1 case SRC-005-USA-001 Has URL
Intelligent CIO Africa (2022) News article / media

Uganda National Social Security Fund Transforms Customer Experience with AI-Based Chatbot Powered by Avaya

Lynchpin Media

1 case SRC-001-UGA-003 Has URL
Aptantech (2022) News article / media

NSSF Uganda unveils Sanyu digital assistant to boost customer service

Aptantech

1 case SRC-004-UGA-003 Has URL
National Social Security Fund (2021) Report (government / official)

The 'Sanyu' Chatbot (Our Members) - NSSF Integrated Report 2020/21

NSSF Uganda

1 case SRC-002-UGA-003 Has URL
National Social Security Fund (2023) Report (government / official)

WhatsApp Chatbot (Our Members) - NSSF Integrated Digital Report 2023

NSSF Uganda

1 case SRC-003-UGA-003 Has URL
IGAD Climate Prediction & Applications Centre (2025) Dataset / database

SEWAA – Strengthening Early Warning Systems for Anticipatory Action (cGAN Platform)

ICPAC

1 case SRC-003-UGA-002 Has URL
African Academy of Sciences (2025) News article / media

AI Forecasting Equips East Africa for Extreme Weather

African Academy of Sciences

1 case SRC-004-UGA-002 Has URL
IGAD Climate Prediction & Applications Centre (2025) Government website / press release

SEWAA Project Expands to Uganda and Rwanda to Strengthen Climate Resilience

IGAD/ICPAC

1 case SRC-001-UGA-002 Has URL
World Food Programme (2025) Report (multilateral / development partner)

Strengthening Early Warning Systems for Anticipatory Action (SEWAA) – Mid-term Achievements

WFP

1 case SRC-002-UGA-002 Has URL
World Bank (2021) News article / media

How AI Can Support Anticipatory Action to Address Forced Displacement

World Bank Blogs

1 case SRC-005-UGA-001 Has URL
World Bank (2025) Working paper / technical note

AI-Powered Refugee Forecasting

World Bank

1 case SRC-004-UGA-001 Has URL
World Bank (2020) Report (multilateral / development partner)

Data-Driven Development Response to Displacement Crisis in Uganda: The Displacement Crisis Response Mechanism

World Bank

1 case SRC-002-UGA-001 Has URL
World Bank (2019) News article / media

Machine Learning in Uganda Brings the Power of Risk Financing to Strengthen Refugee and Host Community Resilience

World Bank Blogs

1 case SRC-006-UGA-001 Has URL
World Bank (2025) Report (multilateral / development partner)

AI-Powered Refugee Forecasting: Preparing for Refugee Movements Before They Happen

World Bank

1 case SRC-003-UGA-001 Has URL
Financial Protection Forum / World Bank (2023) Report (multilateral / development partner)

According to Plan: Second Activation of Uganda's Displacement Crisis Response Mechanism (DCRM)

World Bank SPJ Platform / Financial Protection Forum

1 case SRC-001-UGA-001 Has URL
World Bank (2021) Report (multilateral / development partner)

Prioritizing the poorest and most vulnerable in West Africa: Togo's Novissi platform for social protection uses machine learning, geospatial analytics, and mobile phone metadata for the pandemic response

World Bank

1 case SRC-002-TGO-005 Has URL
Center for Effective Global Action (2020) Working paper / technical note

Using AI and Digital Data to Target Cash Transfers in Togo

Center for Effective Global Action

1 case SRC-005-TGO-005 Has URL
Emily Laiken (2022) Dataset / database

togo-targeting-replication

GitHub

1 case SRC-004-TGO-005 Has URL
Innovations for Poverty Action (2021) Working paper / technical note

Using Mobile Phone and Satellite Data to Target Emergency Cash Transfers in Togo

Innovations for Poverty Action

1 case SRC-003-TGO-005 Has URL
Emily Aiken; Suzanne Bellue; Dean Karlan; Christopher Udry; Joshua Blumenstock (2022) Academic journal article

Machine learning and phone data can improve targeting of humanitarian aid

Nature (Springer Nature)

1 case SRC-001-TGO-005 Has URL
Aiken, E., Bellue, S., Karlan, D., Udry, C. and Blumenstock, J. (2022) Academic journal article

Machine learning and phone data can improve targeting of humanitarian aid

Nature

1 case SRC-001-TGO-004 Has URL
Emily Laiken (2022) Dataset / database

togo-targeting-replication

GitHub

1 case SRC-003-TGO-004 Has URL
World Bank (2021) Report (multilateral / development partner)

Prioritizing the poorest and most vulnerable in West Africa: Togo's Novissi platform for social protection uses machine learning, geospatial analytics, and mobile phone metadata for the pandemic response

World Bank

1 case SRC-002-TGO-004 Has URL
Togo First (2023) News article / media

Togo: Social security fund launches app to help pensioners and annuitants get their dues more easily

Togo First

1 case SRC-002-TGO-002 Has URL
République Togolaise (2022) Government website / press release

La CNSS lance Biosécu, un système de reconnaissance faciale pour le contrôle de vie

Portail Officiel du Togo

1 case SRC-001-TGO-002 Has URL
We Are Tech Africa (2022) News article / media

Togo: CNSS launches facial recognition platform to confirm beneficiaries' identities remotely

We Are Tech Africa

1 case SRC-003-TGO-002 Has URL
World Bank (2021) Report (multilateral / development partner)

Prioritizing the poorest and most vulnerable in West Africa: Togo's Novissi platform for social protection uses machine learning, geospatial analytics, and mobile phone metadata for the pandemic response

World Bank

1 case SRC-003-TGO-001 Has URL
Cina Lawson; Morle Koudeka; Ana Lucia Cardenas Martinez; Luis Inaki Alberro Encinas; Tina George Karippacheril (2023) Report (multilateral / development partner)

Novissi Togo: Harnessing Artificial Intelligence to Deliver Shock-Responsive Social Protection

World Bank Group

1 case SRC-002-TGO-001 Has URL
Innovations for Poverty Action (2021) Working paper / technical note

Using Mobile Phone and Satellite Data to Target Emergency Cash Transfers in Togo

Innovations for Poverty Action

1 case SRC-004-TGO-001 Has URL
Emily Aiken; Suzanne Bellue; Dean Karlan; Christopher Udry; Joshua Blumenstock (2022) Academic journal article

Machine learning and phone data can improve targeting of humanitarian aid

Nature

1 case SRC-001-TGO-001 Has URL
Sebastian Ikumi (2025) News article / media

Swedish welfare authorities suspend 'discriminatory' AI model

Computer Weekly

1 case SRC-001-SWE-001 Has URL
Amnesty International (2024) Report (multilateral / development partner)

Sweden: Authorities must discontinue discriminatory AI systems used by welfare agency

Amnesty International

1 case SRC-002-SWE-001 Has URL
Sascha Granberg; Gabriel Geiger; Anna Tiberg; Justin-Casimir Braun; Henrik Malmsten; Thomas Molén; Ahmed Abdigadir; Iben Ljungmark; Frederick Laurin; Eva Constantaras; Daniel Howden (2024) News article / media

Sweden's Suspicion Machine

Lighthouse Reports

1 case SRC-003-SWE-001 Has URL
Sebastian Ikumi (2024) News article / media

Swedish authorities urged to discontinue AI welfare system

Computer Weekly

1 case SRC-005-SWE-001 Has URL
Lighthouse Reports (2024) Working paper / technical note

How we investigated Sweden's Suspicion Machine

Lighthouse Reports

1 case SRC-004-SWE-001 Has URL
Red Social Innovation (2020) Other

Foresight, using machine learning to predict refugees displacement

Red Social Innovation

1 case SRC-003-SSD-001 Has URL
ACLED (2024) Other

Helping the Danish Refugee Council anticipate and prevent forced displacement

ACLED

1 case SRC-001-SSD-001 Has URL
Danish Refugee Council (2024) Other

Anticipatory Humanitarian Action for Displacement (AHEAD) model

Danish Refugee Council

1 case SRC-002-SSD-001 Has URL
Alexander Kjærum, Bo S. Madsen (2025) Academic journal article

Pushing the boundaries of anticipatory action using machine learning

Cambridge University Press, Data & Policy

1 case SRC-004-SSD-001 Has URL
Workforce Singapore (WSG) (2025) Report (government / official)

Factsheet on Careers & Skills Passport (Annex A)

Workforce Singapore

1 case SRC-002-SGP-007 Has URL
Lim, G.H.T. and Ho, S.S. (2020) Conference paper / proceedings

Singapore's Experience in Analyzing the Labor Market Using Artificial Intelligence and Big Data Analytics

Springer

1 case SRC-003-SGP-007 Has URL
MySkillsFuture (2025) Government website / press release

Your careers and skills, verified: The Power of Careers & Skills Passport

MySkillsFuture Portal

1 case SRC-004-SGP-007 Has URL
SkillsFuture Singapore (SSG) (2019) Government website / press release

Enhanced MySkillsFuture Portal To Provide Personalised Recommendations To Guide Singaporeans Towards Achieving Career And Skills Goals

SkillsFuture Singapore

1 case SRC-001-SGP-007 Has URL
Chew, H.S.J., Chng, M.L., Rajasegaran, N.N. et al. (2024) Academic journal article

Mental Wellness Self-Care in Singapore With mindline.sg: A Tutorial on the Development of a Digital Mental Health Platform for Behavior Change

Journal of Medical Internet Research

1 case SRC-002-SGP-004 Has URL
MOH Office for Healthcare Transformation (2020) Government website / press release

mindline.sg

MOH Office for Healthcare Transformation

1 case SRC-001-SGP-004 Has URL
Boo, C., Koh, J., Ng, Y.H. et al. (2024) Academic journal article

Examining a brief web and longitudinal app-based intervention [Wysa] for mental health support in Singapore during the COVID-19 pandemic: mixed-methods retrospective observational study

Frontiers in Digital Health

1 case SRC-003-SGP-004 Has URL
Ministry of Social and Family Development (2025) Government website / press release

Ask MSF Chatbot

Government of Singapore

1 case SRC-001-SGP-003 Has URL
Government Technology Agency of Singapore (GovTech) (2025) Government website / press release

Virtual Intelligent Chat Assistant (VICA) - Overview

GovTech Singapore

1 case SRC-002-SGP-003 Has URL
Personal Data Protection Commission (PDPC) (2020) Report (government / official)

Model AI Governance Framework (Second Edition)

Infocomm Media Development Authority (IMDA)

1 case SRC-004-SGP-003 Has URL
Government Technology Agency of Singapore (GovTech) (2025) Government website / press release

VICA - Features and Roadmap

GovTech Singapore

1 case SRC-003-SGP-003 Has URL
GovInsider News article / media

An AI-powered consultant to boost your career

GovInsider

1 case SRC-003-SGP-002 Has URL
Career Kaki / GovTech Singapore (2025) Government website / press release

Career Kaki Privacy Statement

Government Technology Agency of Singapore

1 case SRC-004-SGP-002 Has URL
Smart Nation and Digital Government Office (2022) Report (government / official)

Model AI Governance Framework for the Public Sector

Government of Singapore

1 case SRC-005-SGP-002 Has URL
GovTech Singapore (2024) Government website / press release

Considering a mid-career switch in Singapore? Meet Career Kaki

Government Technology Agency of Singapore

1 case SRC-002-SGP-002 Has URL
GovTech Singapore (2024) Government website / press release

Career Kaki

Government Technology Agency of Singapore

1 case SRC-001-SGP-002 Has URL
Human Resources Online (2019) News article / media

Workforce Singapore to make enhancements to its online job portal

Human Resources Online

1 case SRC-004-SGP-001 Has URL
Centre of Excellence on Public Sector Productivity, Development Academy of the Philippines Report (multilateral / development partner)

MyCareersFuture: Revolutionizing Job Search in Singapore

Development Academy of the Philippines

1 case SRC-003-SGP-001 Has URL
GovTech Singapore (2025) Government website / press release

MyCareersFuture

Government Technology Agency of Singapore

1 case SRC-001-SGP-001 Has URL
AI Verify Foundation (2025) Report (government / official)

What is AI Verify

AI Verify Foundation

1 case SRC-002-SGP-001 Has URL
Personal Data Protection Commission (Singapore) (2020) Report (government / official)

Singapore's Approach to AI Governance

Personal Data Protection Commission

1 case SRC-005-SGP-001 Has URL
Al Riyadh newspaper (2023) News article / media

التأمينات الاجتماعية تطلق الإنسان الرقمي أمين [Social Insurance launches digital human Amin]

Al Riyadh

1 case SRC-003-SAU-002 Has URL
Saudi Press Agency (SPA) (2025) Government website / press release

Social Insurance Launches 'GOSI Brain' Generative AI Platform

Saudi Press Agency

1 case SRC-001-SAU-002 Has URL
Al Watan newspaper (2024) News article / media

التأمينات الأولى في مؤشر قياس التحول الرقمي 2024 [Social Insurance ranks first in 2024 Digital Transformation Index]

Al Watan

1 case SRC-004-SAU-002 Has URL
General Organization for Social Insurance (GOSI) (2026) Government website / press release

GOSI Official Website

GOSI

1 case SRC-002-SAU-002 Has URL
Centre for Humanitarian Data (Predictive Analytics Team) (2022) Report (multilateral / development partner)

Peer Review of 510's Typhoon Model and Its Use in the Philippines

Centre for Humanitarian Data / HDX

1 case SRC-001-PHL-001 Has URL
Gezahegn Teklesadik; Marc van den Homberg; et al. (2024) Academic journal article

Towards a global impact-based forecasting model for tropical cyclones

Natural Hazards and Earth System Sciences (Copernicus)

1 case SRC-004-PHL-001 Has URL
Republic of the Philippines (2025) Legal document / regulation

Republic Act No. 12287: Declaration of State of Imminent Disaster

Supreme Court E-Library

1 case SRC-003-PHL-001 Has URL
UN OCHA (2024) Report (multilateral / development partner)

Philippines: Anticipatory Action Framework for Tropical Cyclone 2024

OCHA / CERF / Anticipation Hub

1 case SRC-002-PHL-001 Has URL
Radio Pakistan (2023) Government website / press release

NADRA launches Iris Recognition System for identity verification, citizen de-duplication

Radio Pakistan

1 case SRC-001-PAK-002 Has URL
Biometric Update (2023) News article / media

NADRA adds iris to automated biometric identification platform with Iris ID

Biometric Update

1 case SRC-002-PAK-002 Has URL
Express Tribune (2023) News article / media

NADRA launches cutting-edge AFIS technology for biometric identification

Express Tribune

1 case SRC-003-PAK-002 Has URL
Statelessness Encyclopedia Asia Pacific (2025) Report (multilateral / development partner)

Pakistan – Digital ID Regional Overview

Institute on Statelessness and Inclusion

1 case SRC-004-PAK-002 Has URL
Pakistan Observer (2023) News article / media

NADRA upgrades biometric identification system by adding IRIS recognition

Pakistan Observer

1 case SRC-005-PAK-002 Has URL
Felix S. K. Agyemang, Rashid Memon, Levi John Wolf, Sean Fox (2023) Academic journal article

High-resolution rural poverty mapping in Pakistan with ensemble deep learning

PLOS ONE

1 case SRC-001-PAK-001 Has URL
Center for Effective Global Action (CEGA) (2023) Report (multilateral / development partner)

Combining satellite imagery and machine learning to target social protection in Pakistan

UC Berkeley, Center for Effective Global Action

1 case SRC-002-PAK-001 Has URL
World Bank (2022) Report (multilateral / development partner)

Factsheet: Strengthening Social Protection Delivery System in Sindh

World Bank

1 case SRC-004-PAK-001 Has URL
Center for Effective Global Action (CEGA) (2023) Report (multilateral / development partner)

Using Ensemble Deep Learning to Deliver Aid Better in Post-Flood Pakistan

UC Berkeley, Center for Effective Global Action

1 case SRC-003-PAK-001 Has URL
Statelessness Encyclopedia Asia Pacific (2025) Report (multilateral / development partner)

Nepal – Digital ID

SEAP / Institute on Statelessness and Inclusion

1 case SRC-006-NPL-002 Has URL
Biometric Update (2025) News article / media

Nepal election commission integrates national ID biometrics

Biometric Update

1 case SRC-007-NPL-002 Has URL
Ghulam Shabir Arain (2024) News article / media

Nepal's digital identity transformation fosters challenges

Biometric Update

1 case SRC-004-NPL-002 Has URL
Nepal Law Commission (2020) Legal document / regulation

National Identity and Civil Registration Act, 2076 (2020)

Nepal Law Commission

1 case SRC-001-NPL-002 Has URL
Biometric Update (2021) News article / media

Nepal considers $14M biometric national ID card bids from Thales and Idemia

Biometric Update

1 case SRC-005-NPL-002 Has URL
Nepal Law Commission (2021) Legal document / regulation

National Identity and Civil Registration Regulations, 2077 (2021)

Nepal Law Commission

1 case SRC-002-NPL-002 Has URL
Biometric Update (2018) News article / media

IDEMIA delivers machine-readable biometric ID card to Nepal

Biometric Update

1 case SRC-003-NPL-002 Has URL
Boost.ai (2024) Other

Nordic Public Sector Conversational AI Case Study

Boost.ai

1 case SRC-003-NOR-001 Has URL
Asbjørn Følstad and Charles Taylor (2022) Academic journal article

Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government

European Journal of Information Systems (Taylor & Francis)

1 case SRC-002-NOR-001 Has URL
Boost.ai (2024) Other

Conversational AI supports Norway's COVID response

Boost.ai

1 case SRC-001-NOR-001 Has URL
Constantaras, E., Geiger, G., Braun, J.A. and Mehrotra, D. (2023) News article / media

This Algorithm Could Ruin Your Life

WIRED

1 case SRC-003-NLD-002 Has URL
Racism and Technology Center (2023) News article / media

Racist Technology in Action: Rotterdam's welfare fraud prediction algorithm was biased

Racism and Technology Center

1 case SRC-005-NLD-002 Has URL
Lighthouse Reports (2023) News article / media

Inside a Fraud Prediction Algorithm

Lighthouse Reports

1 case SRC-006-NLD-002 Has URL
Lighthouse Reports (2023) News article / media

Suspicion Machines Methodology

Lighthouse Reports

1 case SRC-002-NLD-002 Has URL
European Parliament (2023) Legal document / regulation

Parliamentary Question: Rotterdam 'fraud prediction' algorithms automating injustice

European Parliament

1 case SRC-004-NLD-002 Has URL
Lighthouse Reports (2023) News article / media

Suspicion Machines

Lighthouse Reports

1 case SRC-001-NLD-002 Has URL
Privacy International (2020) Report (multilateral / development partner)

The SyRI case: a landmark ruling for benefits claimants around the world

Privacy International

1 case SRC-006-NLD-001 Has URL
PILP-NJCM (2020) Other

System Risk Indication (SyRI)

PILP-NJCM (Public Interest Litigation Project)

1 case SRC-005-NLD-001 Has URL
AlgorithmWatch (2020) Report (multilateral / development partner)

How Dutch activists got an invasive fraud detection algorithm banned

AlgorithmWatch

1 case SRC-004-NLD-001 Has URL
UN Office of the High Commissioner for Human Rights (2020) Government website / press release

Landmark ruling by Dutch court stops government attempts to spy on the poor -- UN expert

OHCHR

1 case SRC-003-NLD-001 Has URL
Athanasia Constantinou (2022) Academic journal article

Human Rights Implications of the Use of AI in the Digital Welfare State: Lessons Learned from the Dutch SyRI Case

Oxford Academic / Human Rights Law Review

1 case SRC-002-NLD-001 Has URL
District Court of The Hague (2020) Legal document / regulation

SyRI Judgment (C-09-550982-HA ZA 18-388)

District Court of The Hague

1 case SRC-001-NLD-001 Has URL
Biometric Update (2024) News article / media

Idemia upgrading Nigeria's national biometric system to handle 250M IDs

Biometric Update

1 case SRC-003-NGA-001 Has URL
Biometric Update (2025) News article / media

Nigeria must issue 59M digital IDs in 18 months to meet World Bank target

Biometric Update

1 case SRC-004-NGA-001 Has URL
Federal Republic of Nigeria (2023) Legal document / regulation

Nigeria Data Protection Act, 2023

Government Printer

1 case SRC-001-NGA-001 Has URL
World Bank (2024) Report (multilateral / development partner)

Restructuring Paper -- Nigeria Digital Identification for Development Project (P167183)

World Bank

1 case SRC-002-NGA-001 Has URL
Oxford Policy Management (2022) Report (multilateral / development partner)

Can Better Data Help Policy-Makers and Communities Build Resilience?

Oxford Policy Management

1 case SRC-003-MWI-002 Has URL
Martha Florance (2019) News article / media

Catholic Relief Services Leverages Machine Learning to Fight Hunger

CIO

1 case SRC-002-MWI-002 Has URL
Microsoft Research (AI for Good Lab) (2022) Working paper / technical note

Food Security Analysis and Forecasting: A Machine Learning Case Study in Southern Malawi

Microsoft Research

1 case SRC-004-MWI-002 Has URL
Shahrzad Gholami; Erwin Knippenberg; James Campbell; Daniel Andriantsimba; Anusheel Kamle; Pavitraa Parthasarathy; Ria Sankar; Cameron Birge; Juan M. Lavista Ferres (2022) Academic journal article

Food Security Analysis and Forecasting: A Machine Learning Case Study in Southern Malawi

Cambridge University Press (Data & Policy)

1 case SRC-001-MWI-002 Has URL
Melany Gualavisi; David Newhouse (2025) Academic journal article

Integrating Survey and Geospatial Data for Geographical Targeting of the Poor and Vulnerable: Evidence from Malawi

Oxford University Press / The World Bank

1 case SRC-001-MWI-001 Has URL
World Food Programme (2023) Report (multilateral / development partner)

Joining the dots: How AI and drones are transforming emergencies

World Food Programme

1 case SRC-004-MOZ-002 Has URL
World Food Programme (2020) Report (multilateral / development partner)

The Benefits of Machine Learning in Emergencies: From River DEEP to Mountain SKAI

World Food Programme

1 case SRC-003-MOZ-002 Has URL
World Food Programme (2019) Report (multilateral / development partner)

Mozambique - Emergency Response (WFP Drones)

World Food Programme

1 case SRC-001-MOZ-002 Has URL
World Food Programme (2019) Report (multilateral / development partner)

WFP's DEEP Machine Learning Training in Mozambique

World Food Programme

1 case SRC-002-MOZ-002 Has URL
WFP Innovation (2025) Report (multilateral / development partner)

Ignitia

World Food Programme Innovation Accelerator

1 case SRC-001-MLI-003 Has URL
UNDP Digital X (2022) Report (multilateral / development partner)

Digital X Solution: Ignitia

United Nations Development Programme

1 case SRC-002-MLI-003 Has URL
UNDP (2015) News article / media

Using SMS texts to provide weather forecasts for small farmers in West Africa

ReliefWeb / UNDP

1 case SRC-003-MLI-003 Has URL
IT Masters Mag (2025) News article / media

ASSSISTE gestiona 41,000 citas diarias en promedio, alista atención vía WhatsApp

IT Masters Mag

1 case SRC-002-MEX-002 Has URL
Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE) (2022) Government website / press release

Abre Issste servicios digitales Asissste con portal, línea y chat

Gobierno de México (gob.mx)

1 case SRC-001-MEX-002 Has URL
Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE) (2024) Government website / press release

ASISSSTE - Transformación Digital

ISSSTE

1 case SRC-003-MEX-002 Has URL
International Social Security Association (ISSA) (2024) Report (multilateral / development partner)

ASISSSTE

International Social Security Association (ISSA)

1 case SRC-004-MEX-002 Has URL
UNDP Accelerator Labs (2023) Report (multilateral / development partner)

Text Mining Performance Evaluation — Innovation Toolkit for UNDP Signature Solutions

UNDP Accelerator Labs

1 case SRC-001-MEX-001 Has URL
UNDP Accelerator Lab Mexico (acclab-mx) (2021) Dataset / database

textmining_pnud — Text Mining and NLP for Public Policy Analysis

GitHub

1 case SRC-003-MEX-001 Has URL
UNDP Accelerator Labs (2021) Report (multilateral / development partner)

Text mining with natural language processing (NLP) to identify barriers to policy implementation in Mexico

UNDP Accelerator Labs / Nesta

1 case SRC-002-MEX-001 Has URL
International Labour Organization (2022) Report (multilateral / development partner)

Steps towards digitalizing skills system in Lebanon

International Labour Organization

1 case SRC-002-LBN-001 Has URL
SkillLab (2020) Other

SkillLab – Overview (MIT Solve T-Prize Challenge)

MIT Solve

1 case SRC-004-LBN-001 Has URL
SkillLab (2025) Government website / press release

Enhancing Job-Seekers Work-Readiness in Lebanon Using the Language of Skills

SkillLab

1 case SRC-001-LBN-001 Has URL
Caritas Lebanon (2024) Other

ILO Prospects – Integrating Career Guidance and Employment Services in Akkar and North Lebanon

Caritas Lebanon

1 case SRC-003-LBN-001 Has URL
International Labour Organization (2024) Report (multilateral / development partner)

PROSPECTS Lebanon Programme Page

International Labour Organization

1 case SRC-005-LBN-001 Has URL
International Social Security Association (ISSA) (2024) Report (multilateral / development partner)

Innovating the National Pension Service with artificial intelligence: Building global accessibility for the future

International Social Security Association (ISSA)

1 case SRC-001-KOR-006 Has URL
Unified Accumulative Pension Fund of Kazakhstan (ENPF) (2024) Government website / press release

South Korea's Pension System

Unified Accumulative Pension Fund of Kazakhstan (ENPF)

1 case SRC-003-KOR-006 Has URL
International Social Security Association (ISSA) (2024) Report (multilateral / development partner)

Quality pension service delivery in Asia and the Pacific

International Social Security Association (ISSA)

1 case SRC-002-KOR-006 Has URL
International Social Security Association (ISSA) (2021) Report (multilateral / development partner)

Big data-based services to enhance customized rehabilitation: Intelligent Rehabilitation Recommendation System (IRRS)

International Social Security Association (ISSA)

1 case SRC-001-KOR-005 Has URL
K-Health (Health Kyunghyang) (2021) News article / media

산재노동자 재활도 스마트하게…근로복지공단 시스템, 전 세계서 주목

Health Kyunghyang (K-Health)

1 case SRC-002-KOR-005 Has URL
Han Wool Jung, Yujin Kim, Hyojung Kim, Min-kyeong Kim, Hyejung Lee, Jin Young Park, Woo Jung Kim, Jaesub Park (2025) Academic journal article

Socially Assistive Robot Hyodol for Depressive Symptoms of Community-Dwelling Older Adults in Medically Underserved Areas: A Preliminary Study

Journal of Clinical Medicine / MDPI

1 case SRC-003-KOR-004 Has URL
Aju Press (2024) News article / media

AI robot Hyodol selected for state elderly care project

Aju Press

1 case SRC-002-KOR-004 Has URL
Rina Chandran (2025) News article / media

Hyodol AI robots ease loneliness for South Korea's seniors

Rest of World

1 case SRC-001-KOR-004 Has URL
Heesun Shin, Othelia EunKyoung Lee (2024) Academic journal article

Who is behind the robot? The role of public social workers in implementing robotic eldercare program in South Korea

Social Work in Health Care / Taylor & Francis

1 case SRC-004-KOR-004 Has URL
European Commission Report (multilateral / development partner)

AI for people: CLOVA Carecall Service by NAVER

European Commission – Futurium / European AI Alliance

1 case SRC-003-KOR-003 Has URL
NAVER Corporation and Seoul National University AI Policy Initiative (2022) Report (government / official)

Knowledge Interactive, CLOVA CareCall: NAVER-SAPI AI Report 2022 Case Study

NAVER Corporation / Seoul National University AI Policy Initiative

1 case SRC-005-KOR-003 Has URL
Crystal Park (2022) News article / media

In South Korea, AI phone calls check up on lonely seniors in a country ageing faster than Japan

South China Morning Post

1 case SRC-002-KOR-003 Has URL
NAVER CLOVA (2023) Working paper / technical note

Understanding the Benefits and Challenges of Deploying Conversational AI Leveraging Large Language Models for Public Health Intervention

NAVER CLOVA

1 case SRC-004-KOR-003 Has URL
The Pickool (2025) News article / media

Naver AI CareCall Reduces Solitary Deaths by 44.2%

The Pickool

1 case SRC-001-KOR-003 Has URL
Hyeongsu Kim (2020) Report (multilateral / development partner)

"The Work", AI Job Recommendation Service Using the National Job Information Platform

OECD Observatory of Public Sector Innovation (OPSI)

1 case SRC-001-KOR-002 Has URL
Jiyoung Yoon (2024) Conference paper / proceedings

AI & Public Employment Service in KOREA: Centered on Personalized Service

World Bank Group / KWPF Global Workshop 2024

1 case SRC-002-KOR-002 Has URL
National Health Insurance Service (NHIS) (2025) Report (government / official)

Illegality and Fraud Information System in NHIS – Fraud Detection

NHIS Global Hub

1 case SRC-003-KOR-001 Has URL
International Social Security Association (ISSA) (2024) Report (multilateral / development partner)

Detecting fraud in health care through emerging technologies

ISSA

1 case SRC-004-KOR-001 Has URL
International Social Security Association (ISSA) (2024) Report (multilateral / development partner)

Data-driven innovation in social security: Good practices from Asia and the Pacific

ISSA

1 case SRC-005-KOR-001 Has URL
Government of Korea (2024) Government website / press release

Digital Government Act and National Data-Innovation Strategy

Ministry of the Interior and Safety

1 case SRC-001-KOR-001 Has URL
International Social Security Association (ISSA) (2024) Report (multilateral / development partner)

Operation of Machine Learning-Based Fraud Detection and Prediction System

ISSA

1 case SRC-002-KOR-001 Has URL
Kenya Law (2023) Legal document / regulation

Social Health Insurance Act, No. 16 of 2023

National Council for Law Reporting

1 case SRC-001-KEN-001 Has URL
Ministry of Health (Kenya) (2025) Government website / press release

Ministry of Health Launches Biometric Health Identification, Advances Digital Health Transformation

Ministry of Health, Kenya

1 case SRC-006-KEN-001 Has URL
eCitizen (Government of Kenya) (2025) Government website / press release

Health ID – Next-Generation Biometric eKYC

Government of Kenya

1 case SRC-009-KEN-001 Has URL
Office of the Data Protection Commissioner (Kenya) (2021) Legal document / regulation

The Data Protection (General) Regulations, 2021

Office of the Data Protection Commissioner

1 case SRC-005-KEN-001 Has URL
Ministry of Health (Kenya) (2025) Government website / press release

Over 22 Million Kenyans Now Registered Under Social Health Authority

Ministry of Health, Kenya

1 case SRC-002-KEN-001 Has URL
Biometric Update (2025) News article / media

Kenya Re-introduces Biometric Patient Verification to Curb Insurance Fraud

Biometric Update

1 case SRC-008-KEN-001 Has URL
Willow Health Media (2025) News article / media

From Passwords to Fingerprints: Kenya's Healthcare Goes Biometric

Willow Health Media

1 case SRC-007-KEN-001 Has URL
Ministry of Health (Kenya) (2025) Government website / press release

40 Health Facilities Suspended Over Fraudulent Claims to Social Health Authority

Ministry of Health, Kenya

1 case SRC-003-KEN-001 Has URL
Ministry of Health (Kenya) (2025) Government website / press release

Ministry of Health, Insurers Agree on Joint Anti-Fraud Action

Ministry of Health, Kenya

1 case SRC-004-KEN-001 Has URL
OECD (2025) Report (multilateral / development partner)

Artificial Intelligence and the Labour Market in Japan

OECD Publishing

1 case SRC-006-JPN-001 Has URL
Personal Information Protection Commission (2023) Legal document / regulation

Act on the Protection of Personal Information (APPI) - Consolidated text

Personal Information Protection Commission

1 case SRC-004-JPN-001 Has URL
Digital Agency; Ministry of Economy, Trade and Industry; Ministry of Internal Affairs and Communications (2025) Legal document / regulation

Guideline for Japanese Governments' Procurements and Utilizations of Generative AI

Digital Agency

1 case SRC-003-JPN-001 Has URL
Ministry of Health, Labour and Welfare (2025) Government website / press release

Looking Ahead: AI Utilization in Hello Work - Press Release

MHLW

1 case SRC-001-JPN-001 Has URL
Japan Telecommunications Users Association (JTUA) (2025) News article / media

Hello Work Begins AI Demonstration Experiments

JTUA

1 case SRC-005-JPN-001 Has URL
MHLW; PwC Consulting LLC (2025) Report (government / official)

Hello Work AI Consideration Project Team Results Report

MHLW

1 case SRC-002-JPN-001 Has URL
Data Protection Commission (2025) Legal document / regulation

DPC announces conclusion of investigation into use of facial matching technology in connection with the Public Services Card by the Department of Social Protection

Data Protection Commission, Ireland

1 case SRC-004-IRL-001 Has URL
Carl O'Brien (2015) News article / media

Facial recognition helps detect welfare benefits fraud

The Irish Times

1 case SRC-001-IRL-001 Has URL
Biometric Update (2018) News article / media

Gemalto to upgrade Irish welfare fraud detection facial recognition system

Biometric Update

1 case SRC-003-IRL-001 Has URL
Conor Kane (2017) News article / media

Facial recognition tool used to expose 155 cases of welfare fraud

The Irish Times

1 case SRC-002-IRL-001 Has URL
Press Information Bureau (2025) Government website / press release

Ministry of Skill Development & Entrepreneurship launches AI Assistant "SIA" on WhatsApp and Skill India Digital Hub

Government of India

1 case SRC-001-IND-009 Has URL
Inc42 (2025) News article / media

Skill Ministry Launches AI Chatbot For Upskilling With SarvamAI

Inc42 Media

1 case SRC-002-IND-009 Has URL
Elets News Network (2025) News article / media

UIDAI Introduces AI-Powered Voice Interactions and Fraud Detection for Aadhaar Services

Elets eGov

1 case SRC-003-IND-008 Has URL
Lokesh Choudhary (2025) News article / media

UIDAI Partners Sarvam AI To Offer AI Voice, Fraud Detection To Aadhaar

Inc42

1 case SRC-002-IND-008 Has URL
Press Information Bureau, Government of India (2025) Government website / press release

UIDAI partners with indigenous GenAI Company Sarvam AI to enhance user experience of Aadhaar services

Press Information Bureau, Government of India

1 case SRC-001-IND-008 Has URL
Press Information Bureau, Government of India (2025) Government website / press release

Sarvam AI Powering a Made-in-India AI Revolution

Press Information Bureau, Government of India

1 case SRC-004-IND-008 Has URL
National Health Authority (2024) Report (government / official)

Anti-Fraud Framework Practitioners' Guidebook: Ayushman Bharat Pradhan Mantri Jan Arogya Yojana

National Health Authority

1 case SRC-006-IND-006 Has URL
IBTimes India (2025) News article / media

Government Detects Rs 562.4 Crore in Fake AB-PMJAY Claims, Implements AI-Based Monitoring to Curb Fraud

International Business Times India

1 case SRC-003-IND-006 Has URL
Press Information Bureau (2022) Government website / press release

Anti-fraud system for India's National Health Insurance Scheme (AB-PMJAY)

PIB, Ministry of Health and Family Welfare

1 case SRC-001-IND-006 Has URL
Medibulletin (2020) News article / media

5 analytical firms look for fraud in Ayushman Bharat PMJAY

Medibulletin

1 case SRC-004-IND-006 Has URL
Press Information Bureau (2023) Government website / press release

Use of AI for checking frauds under AB-PMJAY

PIB, Ministry of Health and Family Welfare

1 case SRC-005-IND-006 Has URL
Ministry of Health and Family Welfare (2025) Government website / press release

Update on Strengthening of PM-JAY Implementation

MoHFW / PIB

1 case SRC-002-IND-006 Has URL
Amnesty International (2024) Report (multilateral / development partner)

Entity Resolution in India's Welfare Digitalization (Technical Explainer)

Amnesty International

1 case SRC-002-IND-005 Has URL
Al Jazeera (2024) News article / media

How an algorithm denied food to thousands of poor in India's Telangana

Al Jazeera

1 case SRC-001-IND-005 Has URL
ITE&C Department, Government of Telangana (2019) Report (government / official)

Samagra Vedika — Telangana's Integrated Platform (World Bank-hosted presentation)

ITE&C Department / World Bank

1 case SRC-003-IND-005 Has URL
Pulitzer Center (2024) News article / media

How an Algorithm Denied Food to Thousands of Poor in India's Telangana

Pulitzer Center

1 case SRC-004-IND-005 Has URL
Department of Administrative Reforms and Public Grievances (2025) Government website / press release

Public Grievances

Government of India, DARPG

1 case SRC-007-IND-004 Has URL
Press Information Bureau (2023) Government website / press release

Dr Jitendra Singh launches the Intelligent Grievance Monitoring System (IGMS) 2.0 Public Grievance portal and Automated Analysis in Tree Dashboard portal of DARPG

Government of India, Press Information Bureau

1 case SRC-001-IND-004 Has URL
IIT Kanpur (2023) Government website / press release

Dr. Jitendra Singh launches Intelligent Grievance Monitoring System (IGMS) 2.0 implemented by IIT Kanpur team

Indian Institute of Technology Kanpur

1 case SRC-002-IND-004 Has URL
Press Information Bureau (2024) Government website / press release

Year End Review - Department of Administrative Reforms and Public Grievances - 2024

Government of India, Press Information Bureau

1 case SRC-004-IND-004 Has URL
IIT Kanpur CDIS (2023) Government website / press release

IGMS 2.0, Developed by CDIS, Launched by Union Minister

IIT Kanpur Centre for Data and Information Sciences

1 case SRC-003-IND-004 Has URL
Department of Administrative Reforms and Public Grievances (2024) Government website / press release

Comprehensive guidelines for handling the Public Grievances - Revised/Reiterated vide DARPG OM dated 23.08.2024

StaffNews (reporting on DARPG Office Memorandum)

1 case SRC-005-IND-004 Has URL
World Bank (2025) Report (multilateral / development partner)

CIVIC: Amplifying citizens' voice through AI-powered grievance redress systems

World Bank Group

1 case SRC-006-IND-004 Has URL
Employees' Provident Fund Organisation (EPFO) (2022) Report (government / official)

Jeevan Pramaan Face App for Android Mobile Phones: User Manual

EPFO, Government of India

1 case SRC-005-IND-003 Has URL
Press Information Bureau, Government of India (2024) Government website / press release

Dr. Jitendra Singh, MOS to Launch Nationwide Digital Life Certificate Campaign 3.0

Press Information Bureau, Government of India

1 case SRC-003-IND-003 Has URL
Press Information Bureau, Government of India (2024) Government website / press release

PIB Statement on Nationwide Campaign for Digital Life Certificate 3.0

Press Information Bureau, Government of India

1 case SRC-002-IND-003 Has URL
Press Information Bureau, Government of India (2024) Government website / press release

Use of Facial Authentication Technology by the EPS pensioners for Digital Life Certificate Submission

Press Information Bureau, Government of India

1 case SRC-001-IND-003 Has URL
Department of Electronics & Information Technology (DeitY), Government of India Government website / press release

Jeevan Pramaan -- Digital Life Certificate for Pensioners

Government of India

1 case SRC-004-IND-003 Has URL
Press Information Bureau (2023) Government website / press release

Union Minister of State for Agriculture and Farmers Welfare, Shri Kailash Choudhary Launches AI Chatbot for PM-KISAN Scheme today

Government of India

1 case SRC-001-IND-001 Has URL
DD News (2023) News article / media

Union Minister Kailash Choudhary launches PM KISAN AI-Chatbot (Kisan e-Mitra) in New Delhi

DD News / All India Radio

1 case SRC-005-IND-001 Has URL
Wadhwani AI Other

Kisan-e-Mitra

Wadhwani AI

1 case SRC-004-IND-001 Has URL
Press Information Bureau (2025) Government website / press release

KISAN E-MITRA and IoT enabled systems to improve crop productivity

Government of India

1 case SRC-002-IND-001 Has URL
Wadhwani AI (2024) Other

Empowering Millions of Indian Farmers with Instant AI Chatbot Support

Wadhwani AI

1 case SRC-003-IND-001 Has URL
BPJS Kesehatan; International Social Security Association (2018) Report (multilateral / development partner)

DEFRADA (Deteksi Potensi Fraud Dengan Analista Data Klaim): The development of a fraud detection tool in hospital services

International Social Security Association (ISSA)

1 case SRC-001-IDN-001 Has URL
Kompas (2025) News article / media

BPJS Kesehatan Ends Partnerships with 32 Health Facilities to Deter Fraud

Kompas

1 case SRC-005-IDN-001 Has URL
ANTARA News (2020) News article / media

BPJS Kesehatan gunakan biometrik dan machine learning cegah fraud

ANTARA News

1 case SRC-002-IDN-001 Has URL
The Jakarta Post (2016) News article / media

BPJS Kesehatan has app to track hospital fraud

The Jakarta Post

1 case SRC-004-IDN-001 Has URL
The Jakarta Post (2024) News article / media

BPJS Kesehatan recognized as best practice of world social security

The Jakarta Post

1 case SRC-003-IDN-001 Has URL
Daniel Apaak; James Akazili; Alfred E. Yawson; others (2022) Academic journal article

Readiness of Ghanaian health facilities to deploy a health insurance claims management software (CLAIM-it)

BMC Medical Informatics and Decision Making

1 case SRC-008-GHA-001 Has URL
Ghana Data Protection Commission (2025) Government website / press release

Data Protection in Ghana -- Role and Mandate of the Commission

Data Protection Commission, Ghana

1 case SRC-001-GHA-001 Has URL
Daniel Apaak; Anthony Seddoh; James Akazili; others (2022) Academic journal article

Benefit-cost analysis of electronic claims processing under Ghana's National Health Insurance Scheme

BMC Health Services Research

1 case SRC-007-GHA-001 Has URL
National Health Insurance Authority (2023) Government website / press release

Standardized e-Claims Interface (XML v8.6)

NHIA

1 case SRC-002-GHA-001 Has URL
Graphic Online (2024) News article / media

NHIA saves GH¢9.5 million from fraudulent claims using artificial intelligence in 2023

Graphic Online (Graphic Communications Group)

1 case SRC-006-GHA-001 Has URL
National Health Insurance Authority (2024) Government website / press release

NHIA leveraging digitization to plug financial leakages in its operations

NHIA

1 case SRC-003-GHA-001 Has URL
National Health Insurance Authority (2026) Government website / press release

NHIS CLAIM-it

NHIA

1 case SRC-010-GHA-001 Has URL
National Health Insurance Authority (2024) Government website / press release

Claims Directorate Trains Staff on the Use of AI in Claims Management

NHIA

1 case SRC-005-GHA-001 Has URL
National Health Insurance Authority (2024) Government website / press release

NHIA's Electronic Claims System Enhances Efficiency in Healthcare Reimbursement

NHIA

1 case SRC-004-GHA-001 Has URL
The Herald Ghana (2024) News article / media

NHIS on new trajectory under Da-Costa Aboagye

The Herald Ghana

1 case SRC-009-GHA-001 Has URL
Datnexa (2024) News article / media

The Story Behind Hey Geraldine's Development

Datnexa

1 case SRC-004-GBR-006 Has URL
Local Government Association (2024) Government website / press release

Peterborough City Council: Hey Geraldine, a personalised AI assistant

Local Government Association

1 case SRC-001-GBR-006 Has URL
Peterborough City Council (2024) Government website / press release

Council turns long-standing staff member into a Chatbot to support social workers

Peterborough City Council

1 case SRC-003-GBR-006 Has URL
Datnexa (2024) News article / media

Reflections on Developing an AI Assistant for Adult Social Care - 'Hey Geraldine'

Datnexa

1 case SRC-002-GBR-006 Has URL
Computer Weekly (2024) News article / media

DWP fairness analysis reveals bias in AI fraud detection system

Computer Weekly

1 case SRC-003-GBR-005 Has URL
National Audit Office (2025) Report (government / official)

DWP begins to make headway tackling benefit fraud and error

National Audit Office

1 case SRC-002-GBR-005 Has URL
Department for Work and Pensions (2025) Report (government / official)

Fairness assessment including statistical analysis of the Universal Credit advances machine learning model: 1 April 2024 to 31 March 2025

Department for Work and Pensions

1 case SRC-001-GBR-005 Has URL
Luke Robins-Grace (2022) Other

Machine learning used to stop Universal Credit payments

Public Law Project

1 case SRC-004-GBR-005 Has URL
Richiardi, M., Collado, D. & Popova, D. (2021) Academic journal article

UKMOD – A new tax-benefit model for the four nations of the UK

International Journal of Microsimulation

1 case SRC-002-GBR-004 Has URL
Frimpong, R. & Richiardi, M. (2025) Working paper / technical note

Machine learning regionalisation of input data for microsimulation models

CeMPA, University of Essex

1 case SRC-001-GBR-004 Has URL
CeMPA Government website / press release

UKMOD — Centre for Microsimulation and Policy Analysis

University of Essex

1 case SRC-003-GBR-004 Has URL
Department for Science, Innovation and Technology (2025) Government website / press release

Landmark government trial shows AI could save civil servants nearly 2 weeks a year

GOV.UK

1 case SRC-002-GBR-003 Has URL
Trendall, S. (2024) News article / media

EXCL: DWP and £11m supplier prep five gen AI projects 'with director general sponsorship'

PublicTechnology

1 case SRC-001-GBR-003 Has URL
Trendall, S. (2025) News article / media

DWP seeks leader to build gen AI team and plots £12m deal to target 'to be identified business problems'

PublicTechnology

1 case SRC-003-GBR-003 Has URL
Government Digital Service (2024) Government website / press release

The findings of our first generative AI experiment: GOV.UK Chat

Inside GOV.UK Blog

1 case SRC-004-GBR-002 Has URL
Dub, S. and Davey, J. (2024) Government website / press release

We're running a private beta of GOV.UK Chat

Inside GOV.UK Blog

1 case SRC-003-GBR-002 Has URL
Government Digital Service (2025) Government website / press release

GOV.UK has entered the Chat: our vision for GOV.UK Chat

Inside GOV.UK Blog

1 case SRC-005-GBR-002 Has URL
Central Digital and Data Office (2025) Government website / press release

Artificial Intelligence Playbook for the UK Government

CDDO

1 case SRC-001-GBR-002 Has URL
Department for Science, Innovation and Technology (2025) Report (government / official)

DSIT: GOV.UK Chat - Algorithmic Transparency Record

GOV.UK

1 case SRC-002-GBR-002 Has URL
Ernst & Young LLP (2021) News article / media

How can data stop homelessness before it starts?

EY

1 case SRC-005-GBR-001 Has URL
Management Consultancies Association (2021) Other

EY with Maidstone Borough Council

MCA

1 case SRC-006-GBR-001 Has URL
Crisis UK (2023) Report (multilateral / development partner)

Homelessness prevention by Maidstone Borough Council and xantura

Crisis UK

1 case SRC-004-GBR-001 Has URL
Government Transformation News article / media

How predictive analytics reduced homelessness by 40%

Government Transformation

1 case SRC-008-GBR-001 Has URL
Maidstone Borough Council (2021) Report (government / official)

Homelessness & Rough Sleeper Strategy 2021-2029

Maidstone Borough Council

1 case SRC-002-GBR-001 Has URL
Maidstone Borough Council (2019) Report (government / official)

Data Protection Impact Assessment: 'EY & Xantura: Homelessness Predictive Analytics'

Maidstone Borough Council

1 case SRC-001-GBR-001 Has URL
Xantura Other

Maidstone Borough Council

Xantura

1 case SRC-007-GBR-001 Has URL
Ernst & Young LLP (2018) Report (government / official)

Maidstone Borough Council - Homelessness Predictive Analytics (Engagement Letter & Statement of Work)

EY

1 case SRC-003-GBR-001 Has URL
Fondation IFRAP (2025) News article / media

Assurance-maladie : 628 millions d'euros de fraudes détectées... sur 4 milliards de fraudes estimées

Fondation IFRAP

1 case SRC-001-FRA-003 Has URL
Assurance Maladie (2025) Government website / press release

Lutte contre les fraudes : l'Assurance Maladie déconventionne 7 centres de santé d'un même réseau

Assurance Maladie

1 case SRC-002-FRA-003 Has URL
Acuité (2025) News article / media

La CPAM de Paris se dote d'une intelligence artificielle pour traquer la fraude optique et audio

Acuité

1 case SRC-003-FRA-003 Has URL
La Quadrature du Net (2023) News article / media

Family Branch of the French Welfare System: technology in the service of exclusion and harassment of the most vulnerable

La Quadrature du Net

1 case SRC-005-FRA-001 Has URL
Lighthouse Reports (2023) News article / media

France's Digital Inquisition

Lighthouse Reports

1 case SRC-001-FRA-001 Has URL
Amnesty International (2024) News article / media

France: Discriminatory algorithm used by the social security agency must be stopped

Amnesty International

1 case SRC-002-FRA-001 Has URL
Amnesty International (2024) Report (multilateral / development partner)

France: CNAF State Council Complaint

Amnesty International

1 case SRC-007-FRA-001 Has URL
La Quadrature du Net (2026) News article / media

CNAF's discriminatory scoring algorithm: 10 new organisations join the case before the Conseil d'État in France

La Quadrature du Net

1 case SRC-006-FRA-001 Has URL
La Quadrature du Net (2023) News article / media

Scoring of welfare beneficiaries: the indecency of CAF's algorithm now undeniable

La Quadrature du Net

1 case SRC-004-FRA-001 Has URL
La Quadrature du Net (2024) News article / media

French family welfare scoring algorithm challenged in court by 15 organisations

La Quadrature du Net

1 case SRC-003-FRA-001 Has URL
AlgorithmWatch (2019) Report (multilateral / development partner)

Automating Society: Finland

AlgorithmWatch

1 case SRC-005-FIN-001 Has URL
Kela (Social Insurance Institution of Finland) (2025) Government website / press release

Kela's AI register and principles for the responsible use of AI

Kela

1 case SRC-001-FIN-001 Has URL
Kela (Social Insurance Institution of Finland) (2025) Government website / press release

Research and statistics - Investigative analytics, artificial intelligence and machine learning: Applications and development

Kela

1 case SRC-006-FIN-001 Has URL
Kela (Social Insurance Institution of Finland) (2025) Government website / press release

Automated decisions at Kela

Kela

1 case SRC-002-FIN-001 Has URL
AlgorithmWatch (2020) Report (multilateral / development partner)

Automating Society Report 2020: Finland

AlgorithmWatch

1 case SRC-004-FIN-001 Has URL
Kela Research (Kelantutkimus) Conference paper / proceedings

Ethical use of AI in Kela benefit handling

SlideShare / Kela Research

1 case SRC-007-FIN-001 Has URL
Solita (2023) Other

Significant opportunities for Kela through AI

Solita

1 case SRC-003-FIN-001 Has URL
Biometric Update (2024) News article / media

Ethiopia begins issuing refugees digital ID cards to facilitate service access

Biometric Update

1 case SRC-004-ETH-003 Has URL
UNHCR (2018) Report (multilateral / development partner)

Comprehensive Registration and PRIMES in Ethiopia (December 2018 Newsletter)

UNHCR / ReliefWeb

1 case SRC-001-ETH-003 Has URL
UNHCR (2023) Report (multilateral / development partner)

Resumption of General Food Distributions for Refugees in Ethiopia – Update #7

UNHCR Data Portal

1 case SRC-002-ETH-003 Has URL
UNHCR (2025) Report (multilateral / development partner)

Registration – Ethiopia (Fayda consent language)

UNHCR HELP

1 case SRC-003-ETH-003 Has URL
World Food Programme (2024) Report (multilateral / development partner)

Anticipatory Action Activation — Ethiopia (September 2024)

ReliefWeb / WFP

1 case SRC-004-ETH-002 Has URL
World Food Programme (2025) Report (multilateral / development partner)

Strengthening Early Warning Systems for Anticipatory Action (SEWAA) — Mid-term Achievements

WFP

1 case SRC-002-ETH-002 Has URL
United Nations Office for the Coordination of Humanitarian Affairs (2025) Report (multilateral / development partner)

Anticipatory Action — Framework

OCHA

1 case SRC-005-ETH-002 Has URL
World Food Programme (2023) Report (multilateral / development partner)

Machine Learning for Early Warning Systems (Factsheet)

WFP

1 case SRC-001-ETH-002 Has URL
IGAD Climate Prediction and Applications Centre (2025) Government website / press release

SEWAA Project Expands to Uganda and Rwanda to Strengthen Climate Resilience

ICPAC

1 case SRC-003-ETH-002 Has URL
World Bank (2025) Report (multilateral / development partner)

The Transformative Power of Ethiopia's Digital ID (Fayda)

World Bank

1 case SRC-004-ETH-001 Has URL
MOSIP (2022) Government website / press release

Ethiopia's National ID Program (NIDP) Extends Their Partnership with MOSIP

MOSIP / IIIT Bangalore

1 case SRC-007-ETH-001 Has URL
Biometric Update (2026) News article / media

Integrated Biometrics fingerprint scanners facilitate digital ID for inclusion in Ethiopia

Biometric Update

1 case SRC-005-ETH-001 Has URL
Government of Ethiopia (2023) Legal document / regulation

Ethiopian Digital Identification Proclamation No. 1284/2023

Ministry of Justice

1 case SRC-001-ETH-001 Has URL
Centre for Intellectual Property and Information Technology Law (CIPIT) (2024) Working paper / technical note

Ethiopia's Personal Data Protection Proclamation of 2024 and its Budding Digital Identity Regime

CIPIT, Strathmore University

1 case SRC-006-ETH-001 Has URL
World Bank (2023) Government website / press release

World Bank Supports Ethiopia's Digital ID Project to Increase Access to Services and Economic Opportunities

World Bank

1 case SRC-002-ETH-001 Has URL
World Bank (2025) Report (multilateral / development partner)

Ethiopia Digital ID for Inclusion and Services Project (P179040) - Stakeholder Engagement Plan

World Bank

1 case SRC-003-ETH-001 Has URL
AlgorithmWatch (2020) Report (multilateral / development partner)

Estonia — Automating Society Report 2020

AlgorithmWatch

1 case SRC-003-EST-003 Has URL
AI-FORA Report (multilateral / development partner)

Country Case Study Estonia

Johannes Gutenberg University Mainz

1 case SRC-005-EST-003 Has URL
Bushell, J. (2021) News article / media

How Estonia is using AI to tackle unemployment

Tech Monitor

1 case SRC-006-EST-003 Has URL
Nortal (2022) Other

Estonian Unemployment Insurance Fund Prevents Unemployment with Artificial Intelligence

Nortal AS

1 case SRC-002-EST-003 Has URL
Vihalemm, T., Manniste, M., Trumm, A. and Solvak, M. (2025) Academic journal article

Specialists and Algorithms: Implementation of AI in the Delivery of Unemployment Services in Estonia

Springer

1 case SRC-001-EST-003 Has URL
e-Estonia (2021) Government website / press release

AI to Help Serve the Estonian Unemployed

e-Estonia Briefing Centre

1 case SRC-004-EST-003 Has URL
European Commission (2025) Government website / press release

Government Virtual Assistant Bürokratt (OSOR case)

Interoperable Europe Portal

1 case SRC-001-EST-001 Has URL
e-Estonia (2019) Government website / press release

New e-Estonia factsheet: National AI 'Kratt' Strategy

e-Estonia Briefing Centre

1 case SRC-003-EST-001 Has URL
Interoperable Europe Portal (2023) Report (multilateral / development partner)

Digital public services based on open source: case study on Bürokratt

European Commission

1 case SRC-007-EST-001 Has URL
e-Estonia (2022) Government website / press release

Estonia's new virtual assistant aims to rewrite the way people interact with public services

e-Estonia

1 case SRC-005-EST-001 Has URL
Information System Authority (RIA) (2025) Government website / press release

Bürokratt

Information System Authority (RIA)

1 case SRC-002-EST-001 Has URL
Microsoft (2024) Report (government / official)

RIA innovates its Bürokratt solution, in collaboration with Microsoft, to run on cloud services like Azure

Microsoft

1 case SRC-006-EST-001 Has URL
Information System Authority (RIA) (2025) Government website / press release

The vision of Bürokratt

Information System Authority (RIA)

1 case SRC-004-EST-001 Has URL
Ariadna Luengo (2025) News article / media

El sistema de Inteligencia Artificial de Madrid que ayuda a los más mayores con atención personalizada

El Debate

1 case SRC-002-ESP-002 Has URL
Alfonso Lara-Montero (2024) Report (multilateral / development partner)

The Transformation Potential of AI on Social Services

European Social Network

1 case SRC-003-ESP-002 Has URL
Ayuntamiento de Madrid (2024) Government website / press release

Madrid inicia la atención social a más de 600 mayores en soledad no deseada detectados mediante Inteligencia Artificial

Diario del Ayuntamiento de Madrid

1 case SRC-001-ESP-002 Has URL
José A. González (2026) News article / media

La Seguridad Social tira de la IA para cazar bajas laborales dudosas: un 35% de éxito

Diario de León

1 case SRC-006-ESP-001 Has URL
Lighthouse Reports (2023) News article / media

Spain's AI Doctor

Lighthouse Reports

1 case SRC-001-ESP-001 Has URL
Andalucía Informa (2026) News article / media

Así es la lista de espera digital del INSS: el algoritmo secreto que decide tu alta tras una baja laboral

elDiario.es

1 case SRC-007-ESP-001 Has URL
Fidelitis (2025) News article / media

El algoritmo del INSS que decide tu baja médica — INSS guarda silencio

Fidelitis

1 case SRC-004-ESP-001 Has URL
The Olive Press (2023) News article / media

How Spain's Social Security system is using artificial intelligence to identify fraudulent sick leave

The Olive Press

1 case SRC-002-ESP-001 Has URL
Andalucía Informa (2026) News article / media

Tu baja laboral la decide ahora un algoritmo con inteligencia artificial: el sistema del INSS está en el punto de mira

elDiario.es

1 case SRC-008-ESP-001 Has URL
Ainhoa Nieto Garrote (2025) Academic journal article

Sistemas de IA en las Entidades Gestoras de la Seguridad Social

Revista de Derecho de la Seguridad Social, Laborum

1 case SRC-005-ESP-001 Has URL
Observatorio de Bioética y Derecho, Universitat de Barcelona (2023) Academic journal article

La Seguridad Social usa una IA secreta para rastrear bajas laborales y cazar fraudes

Universitat de Barcelona

1 case SRC-003-ESP-001 Has URL
SkillLab Government website / press release

Empowering Young Refugees to Find Decent Work in Egypt

SkillLab

1 case SRC-004-EGY-001 Has URL
International Labour Organization (2022) Report (multilateral / development partner)

Tracer study: Skills Profiling Application in Egypt for refugees and host communities – Knowledge Product page

ILO Skills and Lifelong Learning Platform

1 case SRC-002-EGY-001 Has URL
International Labour Organization (2022) Report (multilateral / development partner)

Tracer study: Skills Profiling Application in Egypt for refugees and host communities

ILO PROSPECTS

1 case SRC-001-EGY-001 Has URL
International Labour Organization Report (multilateral / development partner)

Assisting refugees and host communities in Egypt to turn their skills into careers

ILO PROSPECTS

1 case SRC-005-EGY-001 Has URL
IRCAI Other

SkillLab – IRCAI Global Top 100 Outstanding Projects

International Research Centre on Artificial Intelligence (IRCAI)

1 case SRC-003-EGY-001 Has URL
AlgorithmWatch; Bertelsmann Stiftung (2020) Report (multilateral / development partner)

Automating Society Report 2020 – Denmark Section

AlgorithmWatch

1 case SRC-001-DNK-002 Has URL
Datatilsynet (Danish Data Protection Authority) (2022) Legal document / regulation

Udtalelse fra Datatilsynet: Kommuners hjemmel til AI-profileringsvaerktoejet Asta

Danish Data Protection Authority

1 case SRC-004-DNK-002 Has URL
Amnesty International (2024) Report (multilateral / development partner)

Coded Injustice: Surveillance and Discrimination in Denmark's Automated Welfare State

Amnesty International Denmark

1 case SRC-002-DNK-002 Has URL
Global Investigative Journalism Network (2024) News article / media

How We Did It: Amnesty International's Investigation of Algorithms in Denmark's Welfare System

Global Investigative Journalism Network

1 case SRC-005-DNK-002 Has URL
Amnesty International (2024) Report (multilateral / development partner)

Coded Injustice: Surveillance and Discrimination in Denmark's Automated Welfare State

Amnesty International

1 case SRC-003-DNK-002 Has URL
Amnesty International (2024) Report (multilateral / development partner)

Coded Injustice: Surveillance and Discrimination in Denmark's Automated Welfare State

Amnesty International Denmark

1 case SRC-001-DNK-001 Has URL
Amnesty International (2024) Report (multilateral / development partner)

Coded Injustice: Surveillance and Discrimination in Denmark's Automated Welfare State

Amnesty International

1 case SRC-002-DNK-001 Has URL
Amnesty International (2024) News article / media

Denmark: AI-powered welfare system fuels mass surveillance and risks discriminating against marginalized groups -- report

Amnesty International

1 case SRC-003-DNK-001 Has URL
heise online (2024) News article / media

Personalengpässe: Jobcenter setzen bereits vielfach auf KI

heise online

1 case SRC-002-DEU-004 Has URL
Deutscher Bundestag (2024) Government website / press release

Einsatz Künstlicher Intelligenz in Jobcentern

Deutscher Bundestag

1 case SRC-001-DEU-004 Has URL
Ellen Hellmann (BG BAU), interviewed by VdZ (2024) News article / media

KI fuer mehr Arbeitssicherheit: Praevention im Bauwesen durch digitale Innovation

Verwaltung der Zukunft (VdZ)

1 case SRC-001-DEU-003 Has URL
Bundesministerium fuer Arbeit und Soziales (BMAS) (2024) Government website / press release

Verwaltung modern und digital: BG BAU setzt eine neue KI-Anwendung zur Vermeidung von Arbeitsunfaellen in der Bauwirtschaft ein

BMAS Denkfabrik Digitale Arbeitsgesellschaft

1 case SRC-003-DEU-003 Has URL
Maler-TV / Verlag W. Sachon (2024) News article / media

BG BAU erhaelt Leadership Award

Verlag W. Sachon

1 case SRC-004-DEU-003 Has URL
Eurogip (2024) News article / media

Germany: when AI helps to better prevent risks

Eurogip (European Observatory for Occupational Risks)

1 case SRC-002-DEU-003 Has URL
Freie und Hansestadt Hamburg (2021) Government website / press release

Sonderfonds des Bundes für Kulturveranstaltungen

Freie und Hansestadt Hamburg

1 case SRC-005-DEU-002 Has URL
Freie und Hansestadt Hamburg, Behörde für Kultur und Medien (2023) Government website / press release

Kulturfonds Energie des Bundes geht mit Hamburger Hilfe an den Start

Freie und Hansestadt Hamburg

1 case SRC-004-DEU-002 Has URL
SAP SE (2025) Other

City of Hamburg: Leveraging BTP to build a Cultural Covid-19 Aid-Platform

SAP SE

1 case SRC-001-DEU-002 Has URL
SAP SE (2025) Other

City of Hamburg: Helping citizens and cultural institutions in need with SAP BTP and SAP AI Services

SAP SE

1 case SRC-002-DEU-002 Has URL
European Round Table for Industry (2023) News article / media

A rescue operation powered by AI

European Round Table for Industry (ERT)

1 case SRC-003-DEU-002 Has URL
International Social Security Association (ISSA) (2025) Report (multilateral / development partner)

AI applications in social security: Building evidence and insights from the TechByte

International Social Security Association

1 case SRC-006-DEU-001 Has URL
Krings, L. and Schwarzer, M. (2024) News article / media

KI für die DRV-Betriebsprüfung: Wie KIRA ab 2025 Prozesse optimiert

Grant Thornton Deutschland

1 case SRC-004-DEU-001 Has URL
Deutsche Rentenversicherung (2024) Government website / press release

KIRA — Künstliche Intelligenz für risikoorientierte Arbeitgeberprüfungen (Lexikon)

Deutsche Rentenversicherung

1 case SRC-002-DEU-001 Has URL
Deutsche Rentenversicherung Bund (2024) Government website / press release

DRV Bund gewinnt eGovernment-Wettbewerb für KI-Projekt

Deutsche Rentenversicherung Bund

1 case SRC-005-DEU-001 Has URL
Nancy Adam (2024) News article / media

DRV: Betriebsprüfung mit KI(RA)

EY Deutschland

1 case SRC-003-DEU-001 Has URL
Deutsche Rentenversicherung Bund (2024) Government website / press release

Künstliche Intelligenz entlastet Mitarbeitende und schützt das Sozialversicherungssystem — KIRA Digitalstrategie

Deutsche Rentenversicherung Bund

1 case SRC-001-DEU-001 Has URL
World Food Programme, Office of the Inspector General (2021) Report (multilateral / development partner)

Internal Audit of SCOPE: WFP's Digital Management of Beneficiaries

World Food Programme

1 case SRC-003-COD-001 Has URL
World Food Programme, Office of the Inspector General (2020) Report (multilateral / development partner)

Internal Audit of WFP Operations in the Democratic Republic of Congo

World Food Programme

1 case SRC-002-COD-001 Has URL
World Food Programme (2025) Other

Biometric Deduplication (ABIS) – SCOPE User Manual

World Food Programme

1 case SRC-001-COD-001 Has URL
Convicción Digital (2024) Other

eTórax — Convicción Digital

Convicción Digital

1 case SRC-003-CHL-001 Has URL
International Social Security Association (ISSA) (2024) Report (multilateral / development partner)

Using artificial intelligence to detect pneumoconiosis — An AI system for detecting respiratory pathologies of occupational origin

International Social Security Association (ISSA)

1 case SRC-002-CHL-001 Has URL
Eduardo R. Ruiz, Carolina A. Arellano, Carmen A. Archila, Carolina Llobet, Gonzalo Carrasco, Francisca Pinochet (2025) Academic journal article

Clinical Validation of an AI System for Pneumoconiosis Detection Using Chest X-rays

Journal of Occupational and Environmental Medicine (Lippincott Williams & Wilkins)

1 case SRC-001-CHL-001 Has URL
Government of Canada (2025) Legal document / regulation

Amendments to the Directive on Automated Decision-Making

Government of Canada

1 case SRC-004-CAN-001 Has URL
Canada School of Public Service (2023) Government website / press release

Government of Canada Data Conference 2023: ESDC Integrity Services Branch's Use of Quantitative and Qualitative Data (Transcript)

Government of Canada

1 case SRC-001-CAN-001 Has URL
Treasury Board of Canada Secretariat (2024) Report (government / official)

Guide on the Scope of the Directive on Automated Decision-Making

Government of Canada

1 case SRC-005-CAN-001 Has URL
Employment and Social Development Canada (2024) Report (government / official)

Algorithmic Impact Assessment - Machine Learning Workload (Employment Insurance)

Government of Canada

1 case SRC-002-CAN-001 Has URL
Employment and Social Development Canada (2024) Dataset / database

Reducing Employment Insurance Backlog: A Machine Learning Approach

Government of Canada

1 case SRC-003-CAN-001 Has URL
International Social Security Association Report (multilateral / development partner)

Helô, the National Social Security Institute's virtual assistant

International Social Security Association (ISSA)

1 case SRC-006-BRA-001 Has URL
Instituto Nacional do Seguro Social (2023) Government website / press release

Helô, assistente virtual do INSS completa três anos

INSS / Government of Brazil

1 case SRC-004-BRA-001 Has URL
Dataprev Government website / press release

Dataprev investe em IA, que está em serviços como a Helô, do Meu INSS

Dataprev

1 case SRC-007-BRA-001 Has URL
Instituto Nacional do Seguro Social (2024) Government website / press release

Helô comemora 100 milhões de acessos em menos de 4 anos

INSS / Government of Brazil

1 case SRC-005-BRA-001 Has URL
Dataprev (2020) Government website / press release

Chatbot Helô, do Meu INSS, já fez seis milhões de atendimentos

Dataprev

1 case SRC-002-BRA-001 Has URL
Dataprev (2020) Government website / press release

Conheça Helô, a atendente virtual que a Dataprev desenvolveu para o INSS

Dataprev

1 case SRC-001-BRA-001 Has URL
Dataprev (2021) Government website / press release

Helô completa 1 ano com mais de 19 milhões de atendimentos no Meu INSS

Dataprev

1 case SRC-003-BRA-001 Has URL
TBS Report (2024) News article / media

a2i & GiveDirectly joined forces to combat poverty by the usage of AI

The Business Standard

1 case SRC-002-BGD-004 Has URL
GiveDirectly (2025) Other

In Bangladesh, AI targeted aid faster, cheaper, and often more accurately than manual methods

GiveDirectly

1 case SRC-003-BGD-004 Has URL
Aiken, E., Ashraf, A., Blumenstock, J., Guiteras, R., & Mobarak, A. M. (2025) Working paper / technical note

Scalable Targeting of Social Protection: When Do Algorithms Out-Perform Surveys and Community Knowledge?

Cowles Foundation for Research in Economics, Yale University

1 case SRC-001-BGD-004 Has URL
GiveDirectly (2025) Other

Five things we've learned using mobile data and AI/ML to identify people in need

GiveDirectly

1 case SRC-004-BGD-004 Has URL
The Daily Star (2023) News article / media

Government plans to launch 'Saathi', a Bangladeshi version of Siri

The Daily Star

1 case SRC-004-BGD-003 Has URL
Bangladesh Sangbad Sangstha (BSS) (2023) News article / media

'333's SmartSathi' to further simplify receiving govt services

Bangladesh Sangbad Sangstha (BSS)

1 case SRC-002-BGD-003 Has URL
Government of Bangladesh (2025) Government website / press release

National Helpline 333 – Official Website

Government of Bangladesh

1 case SRC-005-BGD-003 Has URL
Aspire to Innovate (a2i) (2025) Government website / press release

National Helpline 333

Aspire to Innovate (a2i), ICT Division, Government of Bangladesh

1 case SRC-001-BGD-003 Has URL
The Business Standard (2024) News article / media

Emergency Helpline 333 to be launched for price complaints: Palak

The Business Standard

1 case SRC-006-BGD-003 Has URL
The Financial Express (2023) News article / media

a2i's yearlong initiatives build foundation of Smart Bangladesh

The Financial Express

1 case SRC-003-BGD-003 Has URL
Grokipedia (2025) Other

National identity card (Bangladesh)

Grokipedia

1 case SRC-005-BGD-002 Has URL
TigerIT Bangladesh Limited (2025) Other

Projects

TigerIT Bangladesh Limited

1 case SRC-006-BGD-002 Has URL
Statelessness Encyclopedia Asia Pacific (2025) Report (multilateral / development partner)

Bangladesh – Digital ID

Statelessness Encyclopedia Asia Pacific (SEAP)

1 case SRC-004-BGD-002 Has URL
Election Commission of Bangladesh (2025) Government website / press release

Bangladesh NID Application System

NIDW

1 case SRC-001-BGD-002 Has URL
World Bank (2011) Report (multilateral / development partner)

World Bank Supports Digital Bangladesh through National Identification System

World Bank

1 case SRC-003-BGD-002 Has URL
World Bank (2026) Report (multilateral / development partner)

Bangladesh - BD Identification System for Enhancing Access to Services (IDEA) Project (P121528)

World Bank

1 case SRC-002-BGD-002 Has URL
European Social Insurance Platform Other

ONEM-RVA

European Social Insurance Platform (ESIP)

1 case SRC-002-BEL-001 Has URL
ONEM (2025) Government website / press release

Découvrez comment utiliser notre chatbot Ori et discuter en direct avec un collaborateur

Office National de l'Emploi (ONEM)

1 case SRC-001-BEL-001 Has URL
InterweaveGov (2025) Interview / consultation

An interview with Orkhan Salahov, Deputy Director of Azerbaijan's DOST Digital Innovations Centre

InterweaveGov (Substack)

1 case SRC-002-AZE-001 Has URL
Ministry of Labour and Social Protection of Population (2026) Government website / press release

AI-based 'iDost' Digital Assistant Launched on the e-Social Platform

MLSPP

1 case SRC-001-AZE-001 Has URL
Azernews (2025) News article / media

DOST Digital Innovation Center celebrates 3 years of driving social service transformation

Azernews

1 case SRC-004-AZE-001 Has URL
Zero Project Report (multilateral / development partner)

e-government — MLSPP Azerbaijan automated disability benefits

Zero Project

1 case SRC-006-AZE-001 Has URL
Ministry of Labour and Social Protection of Population Government website / press release

DOST Digital Innovation Center

MLSPP

1 case SRC-005-AZE-001 Has URL
DOST Agency Government website / press release

All the call centers of the MLSPP are gathered under a single platform

DOST Agency

1 case SRC-003-AZE-001 Has URL
International Social Security Association (ISSA) (2025) Report (multilateral / development partner)

AI applications in social security: Building evidence and insights from the TechByte

International Social Security Association

1 case SRC-004-AUT-001 Has URL
AlgorithmWatch (2024) News article / media

Austria's Social Security Invests Over €50m in AI – Just for Bookkeeping?

AlgorithmWatch

1 case SRC-002-AUT-001 Has URL
IÖB – Innovationsfördernde Öffentliche Beschaffung Government website / press release

Artificial Intelligence (AI) in der Kostenerstattung der SV

IÖB (Austrian Federal Procurement Agency innovation platform)

1 case SRC-001-AUT-001 Has URL
Österreichische Gesundheitskasse (ÖGK) (2023) Report (government / official)

Jahresbericht 2022

Österreichische Gesundheitskasse

1 case SRC-003-AUT-001 Has URL
Dario Sansone; Anna Zhu (2021) Working paper / technical note

Machine Learning in the Welfare System

Austaxpolicy: The Tax and Transfer Policy Blog

1 case SRC-005-AUS-001 Has URL
IZA Institute of Labor Economics (2021) News article / media

Machine Learning in the Welfare System

IZA Newsroom

1 case SRC-004-AUS-001 Has URL
Department of Social Services (Australia) (2017) Dataset / database

DOMINO (Data Over Multiple Individual Occurrences) - Dataset Standard Release, External Analytical Version

Australian Government Department of Social Services

1 case SRC-003-AUS-001 Has URL
Dario Sansone; Anna Zhu (2021) Working paper / technical note

Using Machine Learning to Create an Early Warning System for Welfare Recipients

Institute of Labor Economics (IZA)

1 case SRC-001-AUS-001 Has URL
Dario Sansone; Anna Zhu (2023) Academic journal article

Using Machine Learning to Create an Early Warning System for Welfare Recipients

Oxford Bulletin of Economics and Statistics (Wiley)

1 case SRC-002-AUS-001 Has URL
Public Radio of Armenia (2022) News article / media

Armenia to Use AI for Needs Assessment and Support Programs

Public Radio of Armenia

1 case SRC-003-ARM-001 Has URL
Caucasus Watch (2022) News article / media

Armenia Becomes First in World to Apply AI in Social Protection

Caucasus Watch

1 case SRC-001-ARM-001 Has URL
Digital Convergence Initiative / GIZ (2024) Report (multilateral / development partner)

AI in Social Protection – Now and Tomorrow

Digital Convergence Initiative (SPDCI)

1 case SRC-002-ARM-001 Has URL
Superintendencia de Riesgos del Trabajo (SRT) (2018) Government website / press release

Presentamos a 'Julieta', el Chat Bot de la SRT

Argentina.gob.ar

1 case SRC-002-ARG-002 Has URL
100% Seguro (2018) News article / media

Inteligencia Artificial: premian a la SRT por 'Julieta'

100% Seguro

1 case SRC-004-ARG-002 Has URL
International Social Security Association (ISSA) (2020) Other

Julieta Lanteri, primer chatbot de la administración publica nacional argentina

International Social Security Association

1 case SRC-001-ARG-002 Has URL
Superintendencia de Riesgos del Trabajo (SRT) (2020) Government website / press release

Foro virtual AISS: La SRT expuso sobre inteligencia artificial

Argentina.gob.ar

1 case SRC-005-ARG-002 Has URL
Boletín Digital de ART (2018) News article / media

ARGENTINA | Presentamos a 'Julieta', el Chat Bot de la SRT

Boletín Digital de ART

1 case SRC-006-ARG-002 Has URL
Superintendencia de Riesgos del Trabajo (SRT) (2020) Government website / press release

La SRT premiada por la AISS en el concurso 'Buenas Prácticas – Américas 2020'

Argentina.gob.ar

1 case SRC-003-ARG-002 Has URL
Windows Forum (2024) News article / media

Public AI Chatbots in Madrid and Buenos Aires Backed by Azure OpenAI

Windows Forum

1 case SRC-006-ARG-001 Has URL
OECD Observatory of Public Sector Innovation (2023) Report (multilateral / development partner)

Boti, the City's WhatsApp!

OECD OPSI

1 case SRC-003-ARG-001 Has URL
Microsoft (2024) Government website / press release

Buenos Aires City: How generative AI is revolutionizing the lives of millions with Azure OpenAI Services

Microsoft Customer Stories

1 case SRC-001-ARG-001 Has URL
Microsoft News Center Latinoamérica (2024) News article / media

Buenos Aires: una ciudad cada vez más inteligente con Boti usando IA

Microsoft News Center Latinoamérica

1 case SRC-002-ARG-001 Has URL
Botmaker (2024) Government website / press release

Boti, the bot of the City of Buenos Aires

Botmaker

1 case SRC-004-ARG-001 Has URL
Gobierno de la Ciudad Autónoma de Buenos Aires (2022) Government website / press release

Boti se incorpora como nuevo canal para realizar consultas y trámites de atención social

Buenos Aires Ciudad

1 case SRC-005-ARG-001 Has URL
Digital Watch Observatory (2025) News article / media

Diella 2.0 set to deliver 83 new AI assistants to aid Albania's MPs

Digital Watch Observatory

1 case SRC-006-ALB-001 Has URL
Fortune (2025) News article / media

Albania's AI-generated minister addresses parliament

Fortune

1 case SRC-004-ALB-001 Has URL
Al Jazeera (2025) News article / media

Albania appoints AI bot minister to fight corruption in world first

Al Jazeera

1 case SRC-003-ALB-001 Has URL
Euronews (2025) News article / media

Albania appoints world's first AI government minister to root out corruption

Euronews

1 case SRC-002-ALB-001 Has URL
Context News (2025) News article / media

Albania's new AI bot minister: hype or help?

Thomson Reuters Foundation

1 case SRC-005-ALB-001 Has URL
Tharin Pillay (2025) News article / media

Albania's AI-Powered Minister Tests the Future of Government

TIME

1 case SRC-001-ALB-001 Has URL
Anadolu Agency (2025) News article / media

UNHCR closes 8 assistance centers for Afghan returnees after Taliban halt female staffers from working

Anadolu Agency

1 case SRC-002-AFG-001 Has URL
Siad, A. (2024) Academic journal article

Challenges and risks associated with biometric-enabled cash assistance

Forced Migration Review

1 case SRC-003-AFG-001 Has URL
UNHCR (2024) Report (multilateral / development partner)

UNHCR Afghanistan Cash Assistance Factsheet – August 2024

UNHCR / ReliefWeb

1 case SRC-006-AFG-001 Has URL
Biometric Update (2024) News article / media

UNHCR biometric program facilitates cash aid delivery to 39K Afghan returnees

Biometric Update

1 case SRC-001-AFG-001 Has URL
Accenture (2015) Government website / press release

United Nations High Commissioner for Refugees and Accenture Deliver Global Biometric Identity Management System to Aid Displaced Persons

Accenture Newsroom

1 case SRC-004-AFG-001 Has URL
UNHCR (2024) Report (multilateral / development partner)

Using biometrics to support cash-based interventions for Afghan returnees

UNHCR Blog

1 case SRC-005-AFG-001 Has URL