Kate Kaye (2024) Report (multilateral / development partner)

AI Governance on the Ground: Chile's Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost

World Privacy Forum

Ref: SRC-001-CHL-003

https://worldprivacyforum.org/posts/ai-governance-on-the-ground-chiles-social-security-and-medical-insurance-agency-grapples-with-balancing-new-responsible-ai-criteria-and-vendor-cost/

Accessed: 3/30/2026

Summary

Seven-page report documenting SUSESO's use of ML models for medical claims processing and its experience implementing Chile's AI bidding template for responsible AI procurement. Names Rodrigo Moya as project manager.

View Harvard reference

Kaye, K. (2024) 'AI Governance on the Ground: Chile's Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost', World Privacy Forum, 1 November. Available at: https://worldprivacyforum.org/posts/ai-governance-on-the-ground-chiles-social-security-and-medical-insurance-agency-grapples-with-balancing-new-responsible-ai-criteria-and-vendor-cost/ (Accessed: 30 March 2026).

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Linked Cases (1)

CHL-003 CHL Design & Development Phase

SUSESO ML-Based Medical Insurance Claims Processing

Social insurance Classical ML