Labor Department experiments with AI in unemployment systems
Nextgov/FCW
Ref: SRC-002-USA-004
Accessed: 3/24/2026
Summary
News article reporting on the AIAA initiative. Quotes Andrew Stettner, director of DOL's Office of UI Modernization, stating that the focus is on how technology can assist staff to work more accurately and efficiently. Describes the prototype as sorting and routing claims information, extracting facts to support workers, and using historical Colorado data rather than incoming claims. Notes DOL is also developing a trustworthy AI guide and piloting AI for workers' compensation with RegLab.
View Harvard reference
Nextgov/FCW (2024) 'Labor Department experiments with AI in unemployment systems', Nextgov/FCW, 20 February. Available at: https://www.nextgov.com/digital-government/2024/02/labor-department-experiments-ai-unemployment-systems/394179/ (Accessed: 24 March 2026).