Ministry of Labour and Social Protection of Population (2026) Government website / press release

AI-based 'iDost' Digital Assistant Launched on the e-Social Platform

MLSPP

Ref: SRC-001-AZE-001

https://sosial.gov.az/en/media/news/ai-based-idost-digital-assistant-launched-on-the-e-social-platform-8871

Accessed: 3/23/2026

Summary

Official announcement of iDost launch on e-Social portal. Confirms NLP-based natural language query handling for pensions, social payments, disability, certificates. Includes user feedback mechanism with star ratings.

View Harvard reference

Ministry of Labour and Social Protection of Population (2026) 'AI-based "iDost" Digital Assistant Launched on the e-Social Platform', sosial.gov.az, 6 January 2026.

Linked Cases (1)

AZE-001 AZE Operational Deployment (Limited Rollout)

Social Bot / iDost — AI-Enabled Chatbot and Call Center System for Social Protection Services

Social insurance Classical ML