AI & Public Employment Service in KOREA: Centered on Personalized Service
World Bank Group / KWPF Global Workshop 2024
Ref: SRC-002-KOR-002
Accessed: 3/22/2026
Summary
World Bank KWPF Global Workshop presentation documenting Korea's evolution of AI-based public employment services, from the National Job Information Platform through to Employment24 and the JobCare service. Describes three layers of AI job matching: condition search, behaviour-based matching, and competency-based AI matching. Details the competency diagnosis framework using aptitude, qualifications, work experience and vocational skills, combined with labour market demand analysis using structured and unstructured data.
View Harvard reference
Yoon, J. (2024) 'AI & Public Employment Service in KOREA: Centered on Personalized Service', KWPF Global Workshop 2024, World Bank Group and Ministry of Economy and Finance. Available at: https://thedocs.worldbank.org/en/doc/36a3e30c380fbf649ec5abbf7dd197ca-0060052024/original/-3-2-2-Jiyoung-Yoon-Material.pdf (Accessed: 22 March 2026).