Datnexa (2024) News article / media

Reflections on Developing an AI Assistant for Adult Social Care - 'Hey Geraldine'

Datnexa

Ref: SRC-002-GBR-006

https://www.datnexa.com/post/reflections-on-developing-an-ai-assistant-for-adult-social-care-hey-geraldine

Accessed: 3/27/2026

Summary

Developer perspective on building Hey Geraldine from Datnexa, an AWS partner and Bloom accredited supplier. Discusses challenges of handling vague and open-ended queries, balancing specificity with generalisation, and the need for sophisticated natural language processing capabilities. Confirms prototype phase with plans to expand to broader users. Notes HeyGeraldine.co.uk website.

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Datnexa (2024) 'Reflections on Developing an AI Assistant for Adult Social Care - "Hey Geraldine"', Datnexa Blog. Available at: https://www.datnexa.com/post/reflections-on-developing-an-ai-assistant-for-adult-social-care-hey-geraldine (Accessed: 27 March 2026).

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SRC-002-GBR-006_Datnexa_Reflections_Hey_Geraldine.pdf 4.6 MB

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Linked Cases (1)

GBR-006 GBR Pilot / Controlled Trial Phase

Hey Geraldine

Social assistance Foundation model