Artificial Intelligence for Adjudication: The Social Security Administration and AI Governance

Summary

Academic paper examining how SSA pioneered AI tools in adjudication. Describes the QDD process as using a predictive model to identify cases involving impairments that usually result in disability, enabling the agency to skip resource-intensive hearings when cases were likely to result in an award. Discusses SSA's data infrastructure, governance, and AI use cases including workload management and the Insight decision support tool.