SAP SE (2025) Other

City of Hamburg: Leveraging BTP to build a Cultural Covid-19 Aid-Platform

SAP SE

Ref: SRC-001-DEU-002

https://www.sap.com/asset/dynamic/2025/01/043d156f-ed7e-0010-bca6-c68f7e60039b.html

Accessed: 10/31/2025

Summary

SAP customer story describing how the City of Hamburg used SAP BTP to build a scalable federal aid-application platform for cultural Covid-19 relief. Covers platform architecture, AI services (Document Information Extraction, Business Entity Recognition), and processing of 47,000 applications with 2.7 million documents by end 2022. Vendor source.

View Harvard reference

SAP (2025) 'City of Hamburg: Leveraging BTP to build a Cultural Covid-19 Aid-Platform', SAP Customer Story. Walldorf: SAP SE. Available at: https://www.sap.com/asset/dynamic/2025/01/043d156f-ed7e-0010-bca6-c68f7e60039b.html (Accessed: 31 October 2025).

Linked Cases (1)

DEU-002 DEU Full Production Deployment

Cultural Funds Platforms (Cultural Energy Fund & Cultural Events Fund)

Social assistance Hybrid