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Newsweek (2025) News article / media

Social Security Announces Major AI Rollout

Newsweek

Ref: SRC-002-USA-010

Accessed: 3/25/2026

Summary

News coverage of HeaRT rollout including commentary from Daniel Ho of the National AI Advisory Committee, who cautioned that automated transcription systems can still hallucinate and that human review is an important safeguard. Confirms USD 5 million annual savings, 500,000 customers, and March 17 rollout completion. Includes Acting Commissioner Dudek quote.

View Harvard reference

Newsweek (2025) 'Social Security Announces Major AI Rollout', Newsweek, 14 March 2025. Available at: https://www.newsweek.com/social-security-announces-major-ai-rollout-2044942 (Accessed: 25 March 2026).

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