Gabriel Daros (2025) News article / media

Brazil's AI-powered social security app is wrongly rejecting claims

Rest of World

Ref: SRC-001-BRA-002

https://restofworld.org/2025/brazil-ai-social-security-app-rejected/

Accessed: 3/30/2026

Summary

Investigative report documenting systematic failures in INSS's AI-powered benefits adjudication system, including wrongful rejections of rural workers' claims, gender misidentification, and 278-day appeal waits. Includes named case studies, expert commentary, and government response.

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Daros, G. (2025) 'Brazil's AI-powered social security app is wrongly rejecting claims', Rest of World, 24 April. Available at: https://restofworld.org/2025/brazil-ai-social-security-app-rejected/ (Accessed: 30 March 2026).

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