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(2025) Government website / press release
Looking Ahead: AI Utilization in Hello Work - Press Release
MHLW
Ref: SRC-001-JPN-001
Accessed: 3/24/2026
Summary
Official MHLW press release announcing the compilation of findings on AI utilization at Hello Work. Confirms project team was established September 2024 under the Director of the Vocational Stability Bureau, with PwC Consulting commissioned to conduct the study. States AI will not replace staff but serves as a tool to enhance service convenience. Announces FY2025 pilot at 10 locations and concierge function demonstration.
View Harvard reference
Ministry of Health, Labour and Welfare (2025). Press release: '将来を見据えたハローワークにおけるAI活用について' を公表 [Looking Ahead: AI Utilization in Hello Work]. Tokyo: MHLW (22 Apr 2025). Available at: https://www.mhlw.go.jp/stf/houdou/newpage_57223.html (Accessed 24 Mar 2026).