Information System Authority (RIA) (2025) Government website / press release

The vision of Bürokratt

Information System Authority (RIA)

Ref: SRC-004-EST-001

https://www.ria.ee/en/state-information-system/personal-services/burokratt

Accessed: 3/23/2026

Summary

RIA's official vision page confirming Bürokratt as an interoperable network of AI solutions acting as a single channel for public services. States six agencies live, 30+ interested. Details 2025 roadmap including LLM/RAG deployment, general knowledge module, and global classifier. Describes 2026 plans for personalised AI agents per institution.

View Harvard reference

RIA (2025). The vision of Bürokratt. Tallinn: Information System Authority. Available at: https://www.ria.ee/en/state-information-system/personal-services/burokratt (Accessed 23 Mar 2026).

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