"The Work", AI Job Recommendation Service Using the National Job Information Platform
OECD Observatory of Public Sector Innovation (OPSI)
Ref: SRC-001-KOR-002
Accessed: 3/22/2026
Summary
Detailed OECD OPSI case study describing Korea's AI-powered job recommendation service 'The Work', launched December 2018 through the Work-Net portal by KEIS. Documents how AI analyses registered CVs, training history, grants received and interests to provide daily personalised recommendations across six job-related categories. Reports that approximately 7,600 individuals gained employment through recommended companies between December 2018 and November 2019, and search time was reduced from ~10 minutes to ~5 seconds.
View Harvard reference
Kim, H. (2020) '"The Work", AI Job Recommendation Service Using the National Job Information Platform', Observatory of Public Sector Innovation, OECD, 5 August. Available at: https://oecd-opsi.org/innovations/the-work/ (Accessed: 22 March 2026).