Big data-based services to enhance customized rehabilitation: Intelligent Rehabilitation Recommendation System (IRRS)
International Social Security Association (ISSA)
Ref: SRC-001-KOR-005
Accessed: 3/26/2026
Summary
ISSA Good Practice case study documenting COMWEL's IRRS, an AI system that analyses big data on work injuries and employment to select injured workers for rehabilitation and design tailored rehabilitation services. Documents the system's rule-based filtering and case-based reasoning methodology, its deployment from February 2020, and its recognition as the first application of fourth industrial revolution technology to workers' compensation rehabilitation in Korea. Awarded ISSA Certificate of Merit with Special Mention at the 2021 World Social Security Innovation Awards.
View Harvard reference
ISSA (2021) 'Big data-based services to enhance customized rehabilitation: Intelligent Rehabilitation Recommendation System (IRRS)', Good Practice in Social Security, International Social Security Association. Available at: https://www.issa.int/gp/211753 (Accessed: 26 March 2026).