Chew, H.S.J., Chng, M.L., Rajasegaran, N.N. et al. (2024) Academic journal article

Mental Wellness Self-Care in Singapore With mindline.sg: A Tutorial on the Development of a Digital Mental Health Platform for Behavior Change

Journal of Medical Internet Research

Ref: SRC-002-SGP-004

https://pmc.ncbi.nlm.nih.gov/articles/PMC11185903/

Accessed: 3/22/2026

Summary

Peer-reviewed article detailing the development of mindline.sg, including its AI chatbot (Wysa) with CBT-based exercises, self-assessment tools (PHQ-9, GAD-7), anonymous data handling, and 2-year usage results: 447,783 unique visitors, 25.54% chatbot engagement rate, and 75.6% of chatbot users exchanging >5 messages.

View Harvard reference

Chew, H.S.J., Chng, M.L., Rajasegaran, N.N. et al. (2024). Mental Wellness Self-Care in Singapore With mindline.sg: A Tutorial on the Development of a Digital Mental Health Platform for Behavior Change. Journal of Medical Internet Research, 26, e44443. doi: 10.2196/44443.

Linked Cases (1)

SGP-004 SGP Operational Deployment (Limited Rollout)

mindline.sg + Wysa Digital Mental-Health Chatbot

Social assistance Deep learning