Government Digital Service (2025) Government website / press release

GOV.UK has entered the Chat: our vision for GOV.UK Chat

Inside GOV.UK Blog

Ref: SRC-005-GBR-002

https://insidegovuk.blog.gov.uk/2025/12/16/gov-uk-has-entered-the-chat-our-vision-for-gov-uk-chat/

Accessed: 3/24/2026

Summary

Outlines vision for wider rollout: deployment in GOV.UK app early 2026, then across GOV.UK website. Confirms selection as PM's AI Exemplar (July 2025) and one of 5 'kickstarters' in blueprint for modern digital government. Describes experimental agentic AI capabilities and evolution toward facilitating transactions and departmental handoffs.

View Harvard reference

GDS (2025) 'GOV.UK has entered the Chat: our vision for GOV.UK Chat', Inside GOV.UK Blog, 16 December. Available at: https://insidegovuk.blog.gov.uk/2025/12/16/gov-uk-has-entered-the-chat-our-vision-for-gov-uk-chat/ (Accessed: 24 March 2026).

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Linked Cases (1)

GBR-002 GBR Pilot / Controlled Trial Phase

GOV.UK Chat

Social assistance Foundation model