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(2023) News article / media
التأمينات الاجتماعية تطلق الإنسان الرقمي أمين [Social Insurance launches digital human Amin]
Al Riyadh
Ref: SRC-003-SAU-002
Accessed: 3/27/2026
Summary
Reports the launch of Amin, GOSI's digital human employee, as an AI-powered customer service assistant that interacts with customers through voice and video to answer inquiries about GOSI's laws and services. Describes the launch as a qualitative shift in customer service representing GOSI's strategic direction as a digital social insurance institution.
View Harvard reference
جريدة الرياض (2023) 'التأمينات الاجتماعية تطلق الإنسان الرقمي أمين' [Social Insurance launches digital human Amin], Al Riyadh newspaper. Available at: https://www.alriyadh.com/1996414 (Accessed: 27 March 2026).
Attached File
SRC-003-SAU-002_Social_Insurance_Launches_GOSI_Brain_Generative_AI_Platform.html 166 KB
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