Kela (Social Insurance Institution of Finland) (2025) Government website / press release

Automated decisions at Kela

Kela

Ref: SRC-002-FIN-001

https://www.kela.fi/automated-decisions

Accessed: 3/24/2026

Summary

Explains Kela's automated decision-making policy. Explicitly states ML, statistical and scientific modelling are NOT used for automated decisions. Lists approximately 27 categories of automated decisions restricted to routine indisputable cases. Includes transparency requirements for automated decisions.

View Harvard reference

Kela (2025) 'Automated decisions at Kela', About Kela. Helsinki: Kela. Available at: https://www.kela.fi/automated-decisions (Accessed: 24 March 2026).

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FIN-001 FIN Full Production Deployment

Kela AI-Enabled Operational Support and Document Processing Platform (Finland)

Social insurance Classical ML