Bushell, J. (2021) News article / media

How Estonia is using AI to tackle unemployment

Tech Monitor

Ref: SRC-006-EST-003

https://techmonitor.ai/technology/ai-and-automation/how-estonia-using-ai-tackle-unemployment

Accessed: 3/24/2026

Summary

Media article detailing OTT's October 2020 launch after six-month pilot. Includes quote from Ott Velsberg (Estonia's Chief Data Officer) describing the system's job-finding probability calculations. Notes development partners CITIS, Nortal, and Resta. Reports system described as 'very successful' and discusses mandatory privacy impact assessments.

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Bushell, J. (2021). 'How Estonia is using AI to tackle unemployment.' Tech Monitor. Available at: https://techmonitor.ai/technology/ai-and-automation/how-estonia-using-ai-tackle-unemployment

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