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(2025) Government website / press release
Landmark government trial shows AI could save civil servants nearly 2 weeks a year
GOV.UK
Ref: SRC-002-GBR-003
Accessed: 3/22/2026
Summary
Reports results of a 20,000-participant Microsoft 365 Copilot trial across government. Specifically notes DWP work coaches using Copilot to personalise advice for jobseekers, with average daily time savings of 26 minutes per person (nearly 2 working weeks annually).
View Harvard reference
GOV.UK (2025) 'Landmark government trial shows AI could save civil servants nearly 2 weeks a year', Department for Science, Innovation and Technology, 2 June. Available at: https://www.gov.uk/government/news/landmark-government-trial-shows-ai-could-save-civil-servants-nearly-2-weeks-a-year (Accessed: 22 March 2026).