100% Seguro (2018) News article / media

Inteligencia Artificial: premian a la SRT por 'Julieta'

100% Seguro

Ref: SRC-004-ARG-002

https://100seguro.com.ar/inteligencia-artificial-premian-a-la-srt-por-julieta/

Accessed: 3/26/2026

Summary

Reports Microsoft Innovation Award 2018 in the Conversational Agent category for Julieta. Documents growth from 300 daily consultations at launch to over 1,000 daily, representing 35% of all SRT inquiries. Notes knowledge base expansion from 500-600 to over 3,500 answerable questions. Confirms the Law No. 27,348 (February 2017) catalyst that doubled call centre volumes.

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100% Seguro (2018) 'Inteligencia Artificial: premian a la SRT por \"Julieta\"', 100% Seguro, 2018. Available at: https://100seguro.com.ar/inteligencia-artificial-premian-a-la-srt-por-julieta/ (Accessed: 26 March 2026).

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