Kela Research (Kelantutkimus) Conference paper / proceedings

Ethical use of AI in Kela benefit handling

SlideShare / Kela Research

Ref: SRC-007-FIN-001

https://www.slideshare.net/kelantutkimus/ethical-use-of-ai-in-kela-benefit-handling

Accessed: 3/24/2026

Summary

Presentation on Kela's ethical framework for AI in benefit administration. Confirms AI restricted to supportive roles (document classification, chatbots). Actual benefit decisions remain handled through procedural logic. Identifies technical, legal, and ethical challenges for AI expansion.

View Harvard reference

Kelantutkimus (n.d.) 'Ethical use of AI in Kela benefit handling', SlideShare presentation. Helsinki: Kela Research. Available at: https://www.slideshare.net/kelantutkimus/ethical-use-of-ai-in-kela-benefit-handling (Accessed: 24 March 2026).

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