Back to Sources
(2023) Government website / press release
Dr. Jitendra Singh launches Intelligent Grievance Monitoring System (IGMS) 2.0 implemented by IIT Kanpur team
Indian Institute of Technology Kanpur
Ref: SRC-002-IND-004
Accessed: 3/23/2026
Summary
IIT Kanpur announcement confirming IGMS 2.0 development by Professor Shalabh and Professor Nisheeth Srivastava. Confirms MoU with DARPG, dashboard features including tabular analysis, state/district/ministry-wise data, and root cause identification capabilities.
View Harvard reference
Indian Institute of Technology Kanpur (2023) 'Dr. Jitendra Singh launches Intelligent Grievance Monitoring System (IGMS) 2.0 implemented by IIT Kanpur team', News, 3 October. Kanpur: IIT Kanpur. Available at: https://iitk.ac.in/intelligent-grievance-monitoring-system-igms (Accessed: 23 March 2026).