Austria's Social Security Invests Over €50m in AI – Just for Bookkeeping?

Summary

Investigative article examining IT-SV's EUR 52.5 million AI investment programme. Reports that the KAI system cost EUR 2.8 million and that ÖGK's 2022 annual report claimed two-thirds of reimbursement requests were processed semi-automatically by October 2022. Documents a patient case showing increased reimbursement times (27 days in 2021 to 54 days in 2023). Notes IT-SV declined to comment publicly and that Austria's FOI law would not apply to IT-SV until 2025.