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Matt Bracken (2024) News article / media

Data tracking, AI and modernization: How SSA has ditched its paper-based past

FedScoop

Ref: SRC-003-USA-007

Accessed: 3/23/2026

Summary

Reports that SSA has actively employed AI for over 20 years with 14 current use cases. Describes predictive models that flag fraudulent claims and screen disability applications to identify cases likely to receive favorable determinations, helping the agency move cases faster. Also covers the IMAGEN tool and SecurityStat performance dashboard.

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Bracken, M. (2024) 'Data tracking, AI and modernization: How SSA has ditched its paper-based past', FedScoop, 5 July. Available at: https://fedscoop.com/social-security-administration-securitystat-ai-modernization/ (Accessed: 23 March 2026).