SGP-007

SkillsFuture – MySkillsFuture Portal and Careers & Skills Passport (AI-Enabled Skills Profiling and Learning Recommendations)

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Singapore East Asia & Pacific High income Full Production Deployment Confirmed

SkillsFuture Singapore (SSG) as lead agency; Careers & Skills Passport developed by SSG in collaboration with Ministry of Manpower (MOM), Ministry of Education (MOE) and Government Technology Agency (GovTech); data contributed by Central Provident Fund (CPF) Board and other public bodies. (Workforce Singapore)

At a Glance

What it does Ranking and decision systems — Matching and recommendation
Who runs it SkillsFuture Singapore (SSG) as lead agency; Careers & Skills Passport developed by SSG in collaboration with Ministry of Manpower (MOM), Ministry of Education (MOE) and Government Technology Agency (GovTech); data contributed by Central Provident Fund (CPF) Board and other public bodies. (Workforce Singapore)
Programme SkillsFuture – MySkillsFuture Portal and Careers & Skills Passport (AI-Enabled Skills Profiling and Learning Recommendations)
Confidence Confirmed
Deployment Status Full Production Deployment
Key Risks Not assessed
Key Outcomes Official factsheet and media release report that, as of 30 April 2025, 315,000 Singaporeans have accessed the Careers & Skills Passport and 4,900 have shared their CSP data with partnering job portals and employers; CSP allows individuals to review their current skillsets, identify skills gaps and areas for growth, and receive personalised training recommendations; for employers, CSP and its integrations can shorten screening time, support more effective shortlisting and reduce risk of misrepresented credentials.
Source Quality 4 sources — Conference paper / proceedings, Government website / press release, Report (government / official)

Singapore's MySkillsFuture portal is a national digital platform operated by SkillsFuture Singapore (SSG), the statutory agency responsible for skills development and lifelong learning. Launched in 2017, the portal has undergone successive enhancements aimed at providing Singaporeans with accessible resources to support their career and skills development journeys. The platform serves both individuals and employers, offering tools for skills planning, training course discovery, and career guidance.

In July 2019, SSG announced a significant enhancement to the MySkillsFuture portal: the introduction of personalised recommendations for courses and content, designed to guide users towards achieving their career and personal aspirations. According to the official SSG press release, this enhancement leverages Artificial Intelligence and machine learning, drawing on the data and information that individuals provide on the portal, such as their skills, qualifications and career goals. The AI-enabled recommendation system was scheduled for deployment in Q4 2019 as part of the Skills Passport feature within the MySkillsFuture portal. A peer-reviewed conference paper by Lim and Ho (2020) confirms that Singapore's national skills portal MySkillsFuture.sg utilises the AI engine developed by JobKred, a workforce transformation and skills-management platform. According to that paper, JobKred analyses online labour market information drawn from job descriptions and resume data, then uses machine learning to train an AI engine for job matching and skills gap identification. The same paper documents that the related MyCareersFuture.sg portal, which also implements JobKred technologies, had 250,000 monthly active users.

The Skills Passport component of the portal had already been enhanced earlier in 2019 with the introduction of digital certificates. This feature allows individuals to upload their certificates, while graduates from participating education and training institutes automatically have their certificates uploaded onto the Skills Passport. These credentials can be shared with potential employers through the MySkillsFuture portal and verified through the OpenCerts platform, providing a trusted digital credentialing system.

In November 2024, the platform was further expanded with the launch of the Careers and Skills Passport (CSP), a personal digital repository developed by SkillsFuture Singapore in collaboration with the Ministry of Manpower (MOM), the Ministry of Education (MOE), and the Government Technology Agency (GovTech). The CSP consolidates an individual's careers and skills data from government-verified sources in one centralised and secured location. It consists of four main sections: verified employment data (employer name, employment period and occupation) retrieved from the Central Provident Fund (CPF) Board and MOM; an overview of verified skills derived from certifications and employer validation, with the option for individuals to add self-declared skills; verified academic qualifications from the Singapore Examinations and Assessment Board (SEAB) and Institutes of Higher Learning including the Institute of Technical Education, Polytechnics, Autonomous Universities and the Arts Institutions; and verified professional certifications including Singapore Workforce Skills Qualifications (WSQ) and other SSG-funded course certifications.

The CSP enables individuals to curate their verified records, choosing which to share, and transmit them securely with partnering online job portals such as Jobstreet and FastJobs, or generate a shareable link to a curated public profile for direct sharing with potential employers. Individuals can also use occupational and skills data insights to review their current skillsets, identify potential skills gaps and areas of growth for future career plans, and receive personalised training recommendations. The CSP is described as part of Career Health SG, a national initiative to empower individuals to take ownership of their career health. For employers, the CSP provides access to candidates' verified records during recruitment, enabling them to shorten screening time, shortlist candidates more effectively, and minimise the risk of hiring based on misrepresented information. With employee consent, employers can also use the CSP for training and workforce planning.

As of 30 April 2025, 315,000 Singaporeans have accessed their Careers and Skills Passport, and 4,900 of them have shared their CSP data with partnering online job portals and potential employers. Approximately 30 public and private entities have adopted or will be adopting the CSP, spanning government agencies, online job portals, professional bodies, unions, and partnering educational institutions. To ensure data privacy, individuals must give consent at multiple stages: creating a CSP account through the MySkillsFuture portal, including and accessing their employment data, and sharing curated verified records with partnering portals or prospective employers.

SSG is the lead agency for the MySkillsFuture portal. The 2019 announcement was made at the third SkillsFuture Fellowships and SkillsFuture Employer Awards Ceremony, a tripartite initiative with evaluations made by a judging panel including representatives from industry, the National Trades Union Congress (NTUC), and Workforce Singapore (WSG). As SSG Chief Executive Ng Cher Pong stated: 'Providing relevant resources and support is key to helping individuals in their pursuit of skills mastery, and employers on their business transformation journey. This is why SSG is stepping up efforts to enhance the range of digital offerings, in order to better cater to varied needs of individuals and employers.'

Classifications follow the DCI AI Hub Taxonomy. Hover over field labels for definitions.

Social Protection Functions

Implementation/delivery chain
Profiling, job matching and support services primary
SP Pillar (Primary) The social protection branch: social assistance, social insurance, or labour market programmes. Labour market programmes
Programme Name SkillsFuture – MySkillsFuture Portal and Careers & Skills Passport (AI-Enabled Skills Profiling and Learning Recommendations)
Programme Type The type of social protection programme, classified under social assistance, social insurance, or labour market programmes. View in glossary Skilling and Training Programs
System Level Where in the social protection system the AI is applied: policy level, programme design, or implementation/delivery chain. View in glossary Implementation/delivery chain
Programme Description The MySkillsFuture portal is Singapore's national digital platform for skills development and lifelong learning, operated by SkillsFuture Singapore (SSG). It provides personalised course and content recommendations using AI and machine learning, alongside a Skills Passport for digital credential storage and sharing. The platform supports individuals in identifying skills gaps and planning career development, while also offering enterprise-facing resources for business transformation.
Implementation Type How the AI output is produced: Classical ML, Deep learning, Foundation model, or Hybrid. Affects validation, compute requirements, and governance profile. View in glossary Classical ML
Lifecycle Stage Current stage in the AI lifecycle, from problem identification through to monitoring, maintenance and decommissioning. View in glossary Monitoring, Maintenance and Decommissioning
Model Provenance Origin of the AI model: developed in-house, adapted from open-source, commercial/proprietary, or accessed via third-party API. View in glossary Commercial/proprietary
Compute Environment Where the AI system runs: on-premise, government cloud, commercial cloud, or edge/device. View in glossary Not documented
Sovereignty Quadrant Classification of data and compute sovereignty: I (Sovereign), II (Federated/Hybrid), III (Cloud with safeguards), or IV (Shared Innovation Zone). View in glossary Not assessed
Data Residency Where the data used by the AI system is stored: domestic, regional, or international. View in glossary Not documented
Cross-Border Transfer Whether data crosses national borders, and if so, whether documented safeguards are in place. View in glossary Not documented
Decision Criticality The rights impact of the decision the AI supports. High criticality requires HITL oversight; moderate requires HOTL; low may operate HOOTL. View in glossary Low
Human Oversight Type Level of human involvement: Human-in-the-Loop (active review), Human-on-the-Loop (monitoring), or Human-out-of-the-Loop (periodic audit). View in glossary HOOTL
Development Process Whether the AI system was developed fully in-house, through a mix of in-house and third-party, or fully by an external provider. View in glossary Mix of in-house and third-party
Highest Risk Category The most significant structural risk source identified: data, model, operational, governance, or market/sovereignty risks. View in glossary Not assessed
Risk Assessment Status Whether a formal risk assessment, informal assessment, or independent audit has been conducted for this system. Not assessed

Impact Dimensions

Equality, non-discrimination, fairness and inclusion
Systemic and societal
  • Data minimisation controls
CategorySensitivityCross-System LinkageAvailabilityKey Constraints
Administrative data from other sectorsPersonalLinks data across multiple systemsCurrently available and usedEmployment data retrieved from CPF Board and Ministry of Manpower; contains employer name, employment period and occupation — personal data requiring consent to access and share
Administrative data from other sectorsPersonalLinks data across multiple systemsCurrently available and usedAcademic qualifications from SEAB and Institutes of Higher Learning; professional certifications including WSQ from SSG — consolidated from multiple education and training institutions
Beneficiary registries and MISPersonalLinks data across multiple systemsCurrently available and usedSkills profiles derived from certifications and employer validation; also includes self-declared skills added by individuals — used by JobKred AI engine for skills gap analysis and training recommendations

Lim, G.H.T. and Ho, S.S. (2020). 'Singapore's Experience in Analyzing the Labor Market Using Artificial Intelligence and Big Data Analytics', in Ochoa, S.F. et al. (eds) Information Technology and Systems. ICITS 2020. Advances in Intelligent Systems and Computing, vol 1137. Cham: Springer. https://doi.org/10.1007/978-981-15-7018-6_31

View source Conference paper / proceedings

MySkillsFuture (2025). Your careers and skills, verified: The Power of Careers & Skills Passport. Singapore: MySkillsFuture Portal. Available at: https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/your-careers-and-skills-verified-the-power-of-csp.html (Accessed 22 Mar 2026).

View source Government website / press release

SkillsFuture Singapore (SSG) (2019). Enhanced MySkillsFuture Portal To Provide Personalised Recommendations To Guide Singaporeans Towards Achieving Career And Skills Goals. Singapore: SSG. Available at: https://www.ssg.gov.sg/newsroom/enhanced-myskillsfuture-portal-to-provide-personalised-recommendations-to-guide-singaporeans-towards-achieving-career-and-skills-goals/ (Accessed 22 Mar 2026).

View source Government website / press release

Workforce Singapore (WSG) (2025). Factsheet on Careers & Skills Passport (Annex A). Singapore: WSG. Available at: https://www.wsg.gov.sg/docs/default-source/content/news/celebrating-a-decade-of-empowering-singaporeans-to-upskill-and-reskill--and-advance-in-their-careers/annex-a-final.pdf (Accessed 22 Mar 2026).

View source Report (government / official)
Deployment Status How far the system has progressed into real-world operational use, from concept/exploration through to scaled and institutionalised. View in glossary Full Production Deployment
Year Initiated The year the AI system was first initiated or development began. 2019
Scale / Coverage The scale and geographic or population coverage of the deployment. Unknown
Funding Source The source(s) of funding for the AI system development and deployment. Unknown
Technical Partners External technology vendors, academic partners, or development partners involved. Skills-intelligence and recommendation engine provided by JobKred, an AI-enabled workforce transformation / skills-management platform; peer-reviewed evidence states that Singapore’s national skills portal MySkillsFuture.sg utilises JobKred’s AI engine to help citizens identify skills gaps and receive training recommendations; web portals and AI services are operated within the Singapore government digital ecosystem by SSG and GovTech. (SpringerLink)
Outcomes / Results Official factsheet and media release report that, as of 30 April 2025, 315,000 Singaporeans have accessed the Careers & Skills Passport and 4,900 have shared their CSP data with partnering job portals and employers; CSP allows individuals to review their current skillsets, identify skills gaps and areas for growth, and receive personalised training recommendations; for employers, CSP and its integrations can shorten screening time, support more effective shortlisting and reduce risk of misrepresented credentials. (Workforce Singapore)

How to Cite

DCI AI Hub (2026). 'SkillsFuture – MySkillsFuture Portal and Careers & Skills Passport (AI-Enabled Skills Profiling and Learning Recommendations)', AI Hub AI Tracker, case SGP-007. Digital Convergence Initiative. Available at: https://socialprotectionai.org/use-case/SGP-007 [Accessed: 1 April 2026].

Change History

Updated 1 Apr 2026, 08:11
by system (system)
Created 30 Mar 2026, 08:41
by v2-import (import)