SkillsFuture – MySkillsFuture Portal and Careers & Skills Passport (AI-Enabled Skills Profiling and Learning Recommendations)

Overview

Singapore's MySkillsFuture portal is a national digital platform operated by SkillsFuture Singapore (SSG), the statutory agency responsible for skills development and lifelong learning. Launched in 2017, the portal has undergone successive enhancements aimed at providing Singaporeans with accessible resources to support their career and skills development journeys. The platform serves both individuals and employers, offering tools for skills planning, training course discovery, and career guidance.

In July 2019, SSG announced a significant enhancement to the MySkillsFuture portal: the introduction of personalised recommendations for courses and content, designed to guide users towards achieving their career and personal aspirations. According to the official SSG press release, this enhancement leverages Artificial Intelligence and machine learning, drawing on the data and information that individuals provide on the portal, such as their skills, qualifications and career goals. The AI-enabled recommendation system was scheduled for deployment in Q4 2019 as part of the Skills Passport feature within the MySkillsFuture portal. A peer-reviewed conference paper by Lim and Ho (2020) confirms that Singapore's national skills portal MySkillsFuture.sg utilises the AI engine developed by JobKred, a workforce transformation and skills-management platform. According to that paper, JobKred analyses online labour market information drawn from job descriptions and resume data, then uses machine learning to train an AI engine for job matching and skills gap identification. The same paper documents that the related MyCareersFuture.sg portal, which also implements JobKred technologies, had 250,000 monthly active users.

The Skills Passport component of the portal had already been enhanced earlier in 2019 with the introduction of digital certificates. This feature allows individuals to upload their certificates, while graduates from participating education and training institutes automatically have their certificates uploaded onto the Skills Passport. These credentials can be shared with potential employers through the MySkillsFuture portal and verified through the OpenCerts platform, providing a trusted digital credentialing system.

In November 2024, the platform was further expanded with the launch of the Careers and Skills Passport (CSP), a personal digital repository developed by SkillsFuture Singapore in collaboration with the Ministry of Manpower (MOM), the Ministry of Education (MOE), and the Government Technology Agency (GovTech). The CSP consolidates an individual's careers and skills data from government-verified sources in one centralised and secured location. It consists of four main sections: verified employment data (employer name, employment period and occupation) retrieved from the Central Provident Fund (CPF) Board and MOM; an overview of verified skills derived from certifications and employer validation, with the option for individuals to add self-declared skills; verified academic qualifications from the Singapore Examinations and Assessment Board (SEAB) and Institutes of Higher Learning including the Institute of Technical Education, Polytechnics, Autonomous Universities and the Arts Institutions; and verified professional certifications including Singapore Workforce Skills Qualifications (WSQ) and other SSG-funded course certifications.

The CSP enables individuals to curate their verified records, choosing which to share, and transmit them securely with partnering online job portals such as Jobstreet and FastJobs, or generate a shareable link to a curated public profile for direct sharing with potential employers. Individuals can also use occupational and skills data insights to review their current skillsets, identify potential skills gaps and areas of growth for future career plans, and receive personalised training recommendations. The CSP is described as part of Career Health SG, a national initiative to empower individuals to take ownership of their career health. For employers, the CSP provides access to candidates' verified records during recruitment, enabling them to shorten screening time, shortlist candidates more effectively, and minimise the risk of hiring based on misrepresented information. With employee consent, employers can also use the CSP for training and workforce planning.

As of 30 April 2025, 315,000 Singaporeans have accessed their Careers and Skills Passport, and 4,900 of them have shared their CSP data with partnering online job portals and potential employers. Approximately 30 public and private entities have adopted or will be adopting the CSP, spanning government agencies, online job portals, professional bodies, unions, and partnering educational institutions. To ensure data privacy, individuals must give consent at multiple stages: creating a CSP account through the MySkillsFuture portal, including and accessing their employment data, and sharing curated verified records with partnering portals or prospective employers.

SSG is the lead agency for the MySkillsFuture portal. The 2019 announcement was made at the third SkillsFuture Fellowships and SkillsFuture Employer Awards Ceremony, a tripartite initiative with evaluations made by a judging panel including representatives from industry, the National Trades Union Congress (NTUC), and Workforce Singapore (WSG). As SSG Chief Executive Ng Cher Pong stated: 'Providing relevant resources and support is key to helping individuals in their pursuit of skills mastery, and employers on their business transformation journey. This is why SSG is stepping up efforts to enhance the range of digital offerings, in order to better cater to varied needs of individuals and employers.'

Classification

Programme Details

The MySkillsFuture portal is Singapore's national digital platform for skills development and lifelong learning, operated by SkillsFuture Singapore (SSG). It provides personalised course and content recommendations using AI and machine learning, alongside a Skills Passport for digital credential storage and sharing. The platform supports individuals in identifying skills gaps and planning career development, while also offering enterprise-facing resources for business transformation.

Implementation Details

Risk & Oversight

Deployment & Outcomes

Sources

1. SRC-003-SGP-007 Lim, G.H.T. and Ho, S.S. (2020). 'Singapore's Experience in Analyzing the Labor Market Using Artificial Intelligence and Big Data Analytics', in Ochoa, S.F. et al. (eds) Information Technology and Systems. ICITS 2020. Advances in Intelligent Systems and Computing, vol 1137. Cham: Springer. https://doi.org/10.1007/978-981-15-7018-6_31
   https://link.springer.com/chapter/10.1007/978-981-15-7018-6_31
2. SRC-004-SGP-007 MySkillsFuture (2025). Your careers and skills, verified: The Power of Careers & Skills Passport. Singapore: MySkillsFuture Portal. Available at: https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/your-careers-and-skills-verified-the-power-of-csp.html (Accessed 22 Mar 2026).
   https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/your-careers-and-skills-verified-the-power-of-csp.html
3. SRC-001-SGP-007 SkillsFuture Singapore (SSG) (2019). Enhanced MySkillsFuture Portal To Provide Personalised Recommendations To Guide Singaporeans Towards Achieving Career And Skills Goals. Singapore: SSG. Available at: https://www.ssg.gov.sg/newsroom/enhanced-myskillsfuture-portal-to-provide-personalised-recommendations-to-guide-singaporeans-towards-achieving-career-and-skills-goals/ (Accessed 22 Mar 2026).
   https://www.ssg.gov.sg/newsroom/enhanced-myskillsfuture-portal-to-provide-personalised-recommendations-to-guide-singaporeans-towards-achieving-career-and-skills-goals/
4. SRC-002-SGP-007 Workforce Singapore (WSG) (2025). Factsheet on Careers & Skills Passport (Annex A). Singapore: WSG. Available at: https://www.wsg.gov.sg/docs/default-source/content/news/celebrating-a-decade-of-empowering-singaporeans-to-upskill-and-reskill--and-advance-in-their-careers/annex-a-final.pdf (Accessed 22 Mar 2026).
   https://www.wsg.gov.sg/docs/default-source/content/news/celebrating-a-decade-of-empowering-singaporeans-to-upskill-and-reskill--and-advance-in-their-careers/annex-a-final.pdf