Browse Cases

1 filter active
1 active filter:

52 cases found

Singapore Full Production Deployment

SkillsFuture – MySkillsFuture Portal and Careers & Skills Passport (AI-Enabled Skills Profiling and Learning Recommendations)

Ranking and decision systems Matching and recommendation

Singapore's MySkillsFuture portal is a national digital platform operated by SkillsFuture Singapore...

Confirmed Classical ML 2019
Singapore Scaled & Institutionalised

MyCareersFuture AI-Enabled Job-Matching and Skills Recommendation Portal (Singapore)

Ranking and decision systems Matching and recommendation

MyCareersFuture (MCF) is Singapore's national government-operated online employment portal that...

Confirmed Classical ML 2018
India Operational Deployment (Limited Rollout)

UIDAI–Sarvam AI Voice Services for Aadhaar: AI-Enabled Multilingual Voice Interactions and Real-Time Fraud Detection

LLMs for content creation, transformation and modality conversion User communication and interaction

The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based Sarvam AI,...

Confirmed Foundation model 2025
Estonia Full Production Deployment

OTT (Otsustustugi) — AI Decision-Support Tool for Unemployment Service Tailoring

Prediction (including forecasting) Decision support for eligibility and benefits

OTT (Otsustustugi, meaning 'decision support' in Estonian) is a machine-learning-based...

Confirmed Classical ML 2018
Spain Operational Deployment (Limited Rollout)

Paloma / Paloma 2.0 – AI Virtual Assistant for Elderly Loneliness Detection

Classification Vulnerability, needs and risk assessment, including predictive analytics

Paloma is an AI-enabled virtual assistant developed by Madrid City Council (Ayuntamiento de Madrid)...

Confirmed Deep learning 2023
Brazil Full Production Deployment

INSS Helô — AI-Enabled Virtual Assistant for Social Security Services

Perception and extraction from unstructured inputs User communication and interaction

Brazil's National Social Security Institute (Instituto Nacional do Seguro Social, INSS) operates...

Confirmed Hybrid 2020
United States Pilot / Controlled Trial Phase

Artificial Intelligence Adjudicator Assistance (AIAA) - UI Adjudication Prototype

Classification Decision support for eligibility and benefits

Artificial Intelligence Adjudicator Assistance (AIAA) is a U.S. Department of Labor research and...

Confirmed Classical ML 2024
Togo Full Production Deployment

CNSS “Biosecu” – online facial-recognition proof-of-life for pensioners

Perception and extraction from unstructured inputs Identification, verification and record linkage

The Caisse Nationale de Sécurité Sociale (CNSS) of Togo launched Biosecu, a web-based application...

Confirmed Deep learning 2022
Sweden Suspended / Halted

Försäkringskassan ML Risk Scoring for Fraud Investigations (Sweden — Suspended)

Classification Compliance and integrity

The Försäkringskassan ML Risk Scoring system is a machine-learning-based risk profiling tool...

Confirmed Classical ML 2013
United Kingdom Operational Deployment (Limited Rollout)

Risk-based Review and Fraud/Error Targeting Models for Universal Credit (UC Advances ML Model and related models)

Prediction (including forecasting) Compliance and integrity

The United Kingdom's Department for Work and Pensions (DWP) operates a machine learning model to...

Confirmed Classical ML 2021
Ethiopia Operational Deployment (Limited Rollout)

Refugee assistance biometric authentication at distributions (UNHCR PRIMES: BIMS + Global Distribution Tool)

Classification Identification, verification and record linkage

This case concerns the deployment of UNHCR's Biometric Identity Management System (BIMS), a...

Confirmed Deep learning 2017
Congo, Dem. Rep. Operational Deployment (Limited Rollout)

WFP SCOPE – Biometric Verification at Food/Cash Distributions (DRC)

Classification Identification, verification and record linkage

WFP SCOPE is the World Food Programme's beneficiary information and transfer management platform,...

Confirmed Deep learning 2016
Armenia Pilot / Controlled Trial Phase

Artificial Intelligence in Social Security / AI for Predictive Social Protection

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

Armenia is the an early adopter of artificial intelligence technologies in the field of social...

Confirmed Classical ML 2022
Afghanistan Operational Deployment (Limited Rollout)

UNHCR Afghanistan FARE Cash Assistance: Biometric Identity Verification at Encashment Centres (PRIMES/BIMS)

Perception and extraction from unstructured inputs Identification, verification and record linkage

The United Nations High Commissioner for Refugees (UNHCR) deployed its Biometric Identity...

Confirmed Deep learning 2024
United States Scaled & Institutionalised

Social Security Administration (SSA) – Quick Disability Determinations (QDD) Predictive Model

Prediction (including forecasting) Decision support for eligibility and benefits

The United States Social Security Administration (SSA) operates a system known as Quick Disability...

Confirmed Classical ML 2006
United States Operational Deployment (Limited Rollout)

Social Security Administration (SSA) – Insight Decision-Quality Support System

Perception and extraction from unstructured inputs Operational and process automation

The U.S. Social Security Administration (SSA) has developed and deployed the Insight software suite...

Confirmed Hybrid 2015
United States Scaled & Institutionalised

Allegheny Family Screening Tool (AFST)

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

The Allegheny Family Screening Tool (AFST) is a predictive risk modelling system deployed by the...

Confirmed Classical ML 2016
United States Pilot / Controlled Trial Phase

Los Angeles County Homelessness Prevention Unit (HPU) Predictive Analytics

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

The Los Angeles County Homelessness Prevention Unit (HPU) is a predictive-analytics-assisted...

Confirmed Classical ML 2021
Togo Operational Deployment (Limited Rollout)

Novissi – Machine Learning on Mobile Phone Metadata for Individual Poverty Prediction and Beneficiary Targeting

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

The Government of Togo used a phone-based poverty-prediction model during the rural expansion of...

Confirmed Classical ML 2020
Togo Pilot / Controlled Trial Phase

Novissi -- Machine Learning Model Performance Monitoring and Bias Detection

Classification Policy analysis, learning and M&E

The Government of Togo, in collaboration with academic research partners from the University of...

Confirmed Classical ML 2020