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45 cases found

Uganda Operational Deployment (Limited Rollout)

AI-Enabled Refugee Forecasting for Uganda's Displacement Crisis Response Mechanism (DCRM)

Prediction (including forecasting) Trend and shock forecasting

Uganda's Displacement Crisis Response Mechanism (DCRM) is the world's first displacement risk...

Confirmed Classical ML 2018
Singapore Operational Deployment (Limited Rollout)

Career Kaki AI-Enabled Career Coaching Assistant (Singapore)

Perception and extraction from unstructured inputs User communication and interaction

Career Kaki is a free AI-enabled career coaching assistant developed by the Government Technology...

Confirmed Classical ML 2024
Korea, Rep. Scaled & Institutionalised

CLOVA CareCall – AI-Enabled Welfare Check-In Calls for Elderly Living Alone

LLMs for content creation, transformation and modality conversion User communication and interaction

CLOVA CareCall is an artificial intelligence-powered telephone service developed by NAVER Cloud...

Confirmed Foundation model 2021
India Operational Deployment (Limited Rollout)

Skill India Assistant (SIA) AI Chatbot

LLMs for content creation, transformation and modality conversion Matching and recommendation

The Skill India Assistant (SIA) is an AI-enabled multilingual chatbot developed to support users of...

Confirmed Foundation model 2025
India Operational Deployment (Limited Rollout)

UIDAI–Sarvam AI Voice Services for Aadhaar: AI-Enabled Multilingual Voice Interactions and Real-Time Fraud Detection

LLMs for content creation, transformation and modality conversion User communication and interaction

The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based Sarvam AI,...

Confirmed Foundation model 2025
India Full Production Deployment

PM-KISAN Kisan e-Mitra AI Chatbot

LLMs for content creation, transformation and modality conversion User communication and interaction

Kisan e-Mitra is a voice-based AI-enabled chatbot developed to assist farmers with responses to...

Confirmed Hybrid 2023
Estonia Operational Deployment (Limited Rollout)

Bürokratt — Estonia's AI-Enabled Virtual Assistant Network for Public Services

LLMs for content creation, transformation and modality conversion User communication and interaction

Bürokratt is an AI-enabled virtual assistant network developed by the Estonian government to...

Likely Foundation model 2022
Spain Operational Deployment (Limited Rollout)

Paloma / Paloma 2.0 – AI Virtual Assistant for Elderly Loneliness Detection

Classification Vulnerability, needs and risk assessment, including predictive analytics

Paloma is an AI-enabled virtual assistant developed by Madrid City Council (Ayuntamiento de Madrid)...

Confirmed Deep learning 2023
Brazil Full Production Deployment

INSS Meu INSS AI-Enabled Benefits Adjudication System

Perception and extraction from unstructured inputs Decision support for eligibility and benefits

Brazil's Instituto Nacional do Seguro Social (INSS), through the state-owned technology company...

Confirmed Deep learning 2018
Brazil Full Production Deployment

INSS Helô — AI-Enabled Virtual Assistant for Social Security Services

Perception and extraction from unstructured inputs User communication and interaction

Brazil's National Social Security Institute (Instituto Nacional do Seguro Social, INSS) operates...

Confirmed Hybrid 2020
Bangladesh Pilot / Controlled Trial Phase

"Smart Sathi" Chatbot – 333 National Helpline

Perception and extraction from unstructured inputs User communication and interaction

The "Smart Sathi" (SmartSathi) chatbot is an artificial intelligence-powered conversational...

Confirmed Deep learning 2023
Azerbaijan Operational Deployment (Limited Rollout)

Social Bot / iDost — AI-Enabled Chatbot and Call Center System for Social Protection Services

Perception and extraction from unstructured inputs User communication and interaction

Azerbaijan's Ministry of Labour and Social Protection of Population (MLSPP), through the DOST...

Likely Classical ML 2022
Argentina Full Production Deployment

SRT 'Julieta' Chatbot for Occupational Risk Inquiries

Perception and extraction from unstructured inputs User communication and interaction

Argentina's Superintendencia de Riesgos del Trabajo (SRT), the national public body responsible for...

Confirmed Foundation model 2018
United States Scaled & Institutionalised

Hearing Recording and Transcriptions (HeaRT) system for Social Security disability hearings

Perception and extraction from unstructured inputs Operational and process automation

The Hearing Recording and Transcriptions (HeaRT) system is an AI-enabled software platform deployed...

Confirmed Deep learning 2025
Singapore Full Production Deployment

Ask MSF Chatbot (Singapore)

Perception and extraction from unstructured inputs User communication and interaction

Ask MSF is a public-facing chatbot on the Ministry of Social and Family Development (MSF) website...

Confirmed Classical ML 2021
Korea, Rep. Full Production Deployment

NPS AI-Equipped KIOSKs for Pension Counselling and Real-Time AI Interpreter for Foreigners

Perception and extraction from unstructured inputs User communication and interaction

The National Pension Service (NPS) of the Republic of Korea has deployed AI-equipped KIOSKs in its...

Confirmed Classical ML 2024
Germany Full Production Deployment

BA ADEST for Job Posting Classification

Perception and extraction from unstructured inputs Operational and process automation

Germany's Federal Employment Agency (Bundesagentur fur Arbeit, BA) uses an AI-enabled tool known as...

Confirmed Classical ML 2024
Congo, Dem. Rep. Operational Deployment (Limited Rollout)

WFP SCOPE – Biometric Verification at Food/Cash Distributions (DRC)

Classification Identification, verification and record linkage

WFP SCOPE is the World Food Programme's beneficiary information and transfer management platform,...

Confirmed Deep learning 2016
Afghanistan Operational Deployment (Limited Rollout)

UNHCR Afghanistan FARE Cash Assistance: Biometric Identity Verification at Encashment Centres (PRIMES/BIMS)

Perception and extraction from unstructured inputs Identification, verification and record linkage

The United Nations High Commissioner for Refugees (UNHCR) deployed its Biometric Identity...

Confirmed Deep learning 2024
Uganda Design & Development Phase

SEWAA-Linked AI Climate Forecasting for Uganda's National Integrated Early Warning System (NIEWS)

Prediction (including forecasting) Trend and shock forecasting

Uganda's National Integrated Early Warning System (NIEWS), operated through the National Emergency...

Likely Deep learning 2025