Browse Cases
1 filter active42 cases found
NSSF Uganda 'Sanyu' AI-Enabled WhatsApp Chatbot for Member Self-Service
The National Social Security Fund (NSSF) of Uganda, a quasi-government agency mandated under the...
AI-Enabled Refugee Forecasting for Uganda's Displacement Crisis Response Mechanism (DCRM)
Uganda's Displacement Crisis Response Mechanism (DCRM) is the world's first displacement risk...
MyCareersFuture AI-Enabled Job-Matching and Skills Recommendation Portal (Singapore)
MyCareersFuture (MCF) is Singapore's national government-operated online employment portal that...
General Organization for Social Insurance (GOSI) – Amin AI Digital Human for Customer Service
The General Organization for Social Insurance (GOSI) of Saudi Arabia deployed 'Amin' (also...
COMWEL Intelligent Rehabilitation Recommendation System (IRRS)
The Intelligent Rehabilitation Recommendation System (IRRS) is an AI-based decision support tool...
Hyodol AI Care Robot for Elderly Living Alone (South Korea)
Hyodol is an AI-enabled socially assistive companion robot deployed at scale through South Korea's...
CLOVA CareCall – AI-Enabled Welfare Check-In Calls for Elderly Living Alone
CLOVA CareCall is an artificial intelligence-powered telephone service developed by NAVER Cloud...
“The Work” – AI Job Recommendation Service using the National Job Information Platform (OECD OPSI)
"The Work" is an AI-enabled job recommendation service developed by the Korea Employment...
UIDAI–Sarvam AI Voice Services for Aadhaar: AI-Enabled Multilingual Voice Interactions and Real-Time Fraud Detection
The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based Sarvam AI,...
PM-KISAN Kisan e-Mitra AI Chatbot
Kisan e-Mitra is a voice-based AI-enabled chatbot developed to assist farmers with responses to...
INSS Meu INSS AI-Enabled Benefits Adjudication System
Brazil's Instituto Nacional do Seguro Social (INSS), through the state-owned technology company...
SRT 'Julieta' Chatbot for Occupational Risk Inquiries
Argentina's Superintendencia de Riesgos del Trabajo (SRT), the national public body responsible for...
CNSS “Biosecu” – online facial-recognition proof-of-life for pensioners
The Caisse Nationale de Sécurité Sociale (CNSS) of Togo launched Biosecu, a web-based application...
Försäkringskassan ML Risk Scoring for Fraud Investigations (Sweden — Suspended)
The Försäkringskassan ML Risk Scoring system is a machine-learning-based risk profiling tool...
NPS AI-Equipped KIOSKs for Pension Counselling and Real-Time AI Interpreter for Foreigners
The National Pension Service (NPS) of the Republic of Korea has deployed AI-equipped KIOSKs in its...
CNAM AI Healthcare Fraud Detection
The Caisse nationale de l'assurance maladie (CNAM), France's national health insurance fund, has...
Refugee assistance biometric authentication at distributions (UNHCR PRIMES: BIMS + Global Distribution Tool)
This case concerns the deployment of UNHCR's Biometric Identity Management System (BIMS), a...
Artificial Intelligence in Social Security / AI for Predictive Social Protection
Armenia is the an early adopter of artificial intelligence technologies in the field of social...
SISBEN IV -- AI-Enhanced Data Analytics and Fraud Detection Layer for Social Programme Targeting
Colombia's Sistema de Identificacion de Potenciales Beneficiarios de Programas Sociales (SISBEN),...
Data Mining Solution (DMS) for CalWORKs Stage 1 Child Care Program Fraud Detection
The Data Mining Solution (DMS) is a fraud-detection and case-prioritisation system used by the Los...