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NSSF Uganda 'Sanyu' AI-Enabled WhatsApp Chatbot for Member Self-Service
The National Social Security Fund (NSSF) of Uganda, a quasi-government agency mandated under the...
Hyodol AI Care Robot for Elderly Living Alone (South Korea)
Hyodol is an AI-enabled socially assistive companion robot deployed at scale through South Korea's...
CLOVA CareCall – AI-Enabled Welfare Check-In Calls for Elderly Living Alone
CLOVA CareCall is an artificial intelligence-powered telephone service developed by NAVER Cloud...
Bürokratt — Estonia's AI-Enabled Virtual Assistant Network for Public Services
Bürokratt is an AI-enabled virtual assistant network developed by the Estonian government to...
Paloma / Paloma 2.0 – AI Virtual Assistant for Elderly Loneliness Detection
Paloma is an AI-enabled virtual assistant developed by Madrid City Council (Ayuntamiento de Madrid)...
CNSS “Biosecu” – online facial-recognition proof-of-life for pensioners
The Caisse Nationale de Sécurité Sociale (CNSS) of Togo launched Biosecu, a web-based application...
Försäkringskassan ML Risk Scoring for Fraud Investigations (Sweden — Suspended)
The Försäkringskassan ML Risk Scoring system is a machine-learning-based risk profiling tool...
Cogent Facial Image Matching Software for Welfare Fraud Detection
Ireland's Department of Social Protection (DSP) deployed cogent facial image matching software to...
Refugee assistance biometric authentication at distributions (UNHCR PRIMES: BIMS + Global Distribution Tool)
This case concerns the deployment of UNHCR's Biometric Identity Management System (BIMS), a...
WFP SCOPE – Biometric Verification at Food/Cash Distributions (DRC)
WFP SCOPE is the World Food Programme's beneficiary information and transfer management platform,...
UNHCR Afghanistan FARE Cash Assistance: Biometric Identity Verification at Encashment Centres (PRIMES/BIMS)
The United Nations High Commissioner for Refugees (UNHCR) deployed its Biometric Identity...
SISBEN IV -- AI-Enhanced Data Analytics and Fraud Detection Layer for Social Programme Targeting
Colombia's Sistema de Identificacion de Potenciales Beneficiarios de Programas Sociales (SISBEN),...
Sistema de Alerta Ninez (SAN) -- ML-Based Child Welfare Risk Prediction
Chile's Ministerio de Desarrollo Social y Familia (MDSF) developed and deployed the Sistema de...
Social Security Administration (SSA) – Insight Decision-Quality Support System
The U.S. Social Security Administration (SSA) has developed and deployed the Insight software suite...
Allegheny Family Screening Tool (AFST)
The Allegheny Family Screening Tool (AFST) is a predictive risk modelling system deployed by the...
Los Angeles County Homelessness Prevention Unit (HPU) Predictive Analytics
The Los Angeles County Homelessness Prevention Unit (HPU) is a predictive-analytics-assisted...
Novissi – Machine Learning on Mobile Phone Metadata for Individual Poverty Prediction and Beneficiary Targeting
The Government of Togo used a phone-based poverty-prediction model during the rural expansion of...
Novissi -- Machine Learning Model Performance Monitoring and Bias Detection
The Government of Togo, in collaboration with academic research partners from the University of...
NADRA Automated Biometric Identification System (ABIS) for CNIC Enrolment De-duplication
The National Database and Registration Authority (NADRA) of Pakistan operates an Automated...
National Identity Card (Rastriya Parichaya Patra) — Biometric ABIS for Identity Deduplication and Verification
Nepal's National Identity Card programme, known as the Rastriya Parichaya Patra, is a nationwide...