Browse Cases

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29 cases found

Uganda Full Production Deployment

NSSF Uganda 'Sanyu' AI-Enabled WhatsApp Chatbot for Member Self-Service

Perception and extraction from unstructured inputs User communication and interaction

The National Social Security Fund (NSSF) of Uganda, a quasi-government agency mandated under the...

Confirmed Classical ML 2020
Korea, Rep. Operational Deployment (Limited Rollout)

Hyodol AI Care Robot for Elderly Living Alone (South Korea)

Perception and extraction from unstructured inputs User communication and interaction

Hyodol is an AI-enabled socially assistive companion robot deployed at scale through South Korea's...

Confirmed Hybrid 2019
Estonia Operational Deployment (Limited Rollout)

Bürokratt — Estonia's AI-Enabled Virtual Assistant Network for Public Services

LLMs for content creation, transformation and modality conversion User communication and interaction

Bürokratt is an AI-enabled virtual assistant network developed by the Estonian government to...

Likely Foundation model 2022
Azerbaijan Operational Deployment (Limited Rollout)

Social Bot / iDost — AI-Enabled Chatbot and Call Center System for Social Protection Services

Perception and extraction from unstructured inputs User communication and interaction

Azerbaijan's Ministry of Labour and Social Protection of Population (MLSPP), through the DOST...

Likely Classical ML 2022
Ireland Suspended / Halted

Cogent Facial Image Matching Software for Welfare Fraud Detection

Perception and extraction from unstructured inputs Identification, verification and record linkage

Ireland's Department of Social Protection (DSP) deployed cogent facial image matching software to...

Confirmed Deep learning 2015
United Kingdom Operational Deployment (Limited Rollout)

Risk-based Review and Fraud/Error Targeting Models for Universal Credit (UC Advances ML Model and related models)

Prediction (including forecasting) Compliance and integrity

The United Kingdom's Department for Work and Pensions (DWP) operates a machine learning model to...

Confirmed Classical ML 2021
Ethiopia Operational Deployment (Limited Rollout)

Refugee assistance biometric authentication at distributions (UNHCR PRIMES: BIMS + Global Distribution Tool)

Classification Identification, verification and record linkage

This case concerns the deployment of UNHCR's Biometric Identity Management System (BIMS), a...

Confirmed Deep learning 2017
Congo, Dem. Rep. Operational Deployment (Limited Rollout)

WFP SCOPE – Biometric Verification at Food/Cash Distributions (DRC)

Classification Identification, verification and record linkage

WFP SCOPE is the World Food Programme's beneficiary information and transfer management platform,...

Confirmed Deep learning 2016
Afghanistan Operational Deployment (Limited Rollout)

UNHCR Afghanistan FARE Cash Assistance: Biometric Identity Verification at Encashment Centres (PRIMES/BIMS)

Perception and extraction from unstructured inputs Identification, verification and record linkage

The United Nations High Commissioner for Refugees (UNHCR) deployed its Biometric Identity...

Confirmed Deep learning 2024
United States Scaled & Institutionalised

Allegheny Family Screening Tool (AFST)

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

The Allegheny Family Screening Tool (AFST) is a predictive risk modelling system deployed by the...

Confirmed Classical ML 2016
United States Pilot / Controlled Trial Phase

Los Angeles County Homelessness Prevention Unit (HPU) Predictive Analytics

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

The Los Angeles County Homelessness Prevention Unit (HPU) is a predictive-analytics-assisted...

Confirmed Classical ML 2021
Togo Operational Deployment (Limited Rollout)

Novissi – Machine Learning on Mobile Phone Metadata for Individual Poverty Prediction and Beneficiary Targeting

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

The Government of Togo used a phone-based poverty-prediction model during the rural expansion of...

Confirmed Classical ML 2020
Pakistan Scaled & Institutionalised

NADRA Automated Biometric Identification System (ABIS) for CNIC Enrolment De-duplication

Perception and extraction from unstructured inputs Identification, verification and record linkage

The National Database and Registration Authority (NADRA) of Pakistan operates an Automated...

Confirmed Classical ML 2000
Nepal Operational Deployment (Limited Rollout)

National Identity Card (Rastriya Parichaya Patra) — Biometric ABIS for Identity Deduplication and Verification

Classification Identification, verification and record linkage

Nepal's National Identity Card programme, known as the Rastriya Parichaya Patra, is a nationwide...

Confirmed Classical ML 2018
Netherlands Suspended / Halted

Rotterdam Municipal Welfare Fraud Prediction Algorithm

Classification Compliance and integrity

The Municipality of Rotterdam deployed a machine learning algorithm in 2017 to predict welfare...

Confirmed Classical ML 2017
Netherlands Suspended / Halted

SyRI -- System Risk Indication (Systeem Risico Indicatie)

Prediction (including forecasting) Compliance and integrity

The System Risk Indication (Systeem Risico Indicatie, or SyRI) was a risk-scoring system developed...

Confirmed Classical ML 2014
Nigeria Full Production Deployment

National Identification Number (NIN) -- ABIS-based duplicate detection at enrolment

Perception and extraction from unstructured inputs Identification, verification and record linkage

The National Identity Management Commission (NIMC) of Nigeria operates an Automated Biometric...

Confirmed Deep learning 2012
Kenya Operational Deployment (Limited Rollout)

Social Health Authority (SHA) – Biometric Health Identification for Patient Verification at Health Facilities (Kenya)

Perception and extraction from unstructured inputs Identification, verification and record linkage

The Social Health Authority (SHA) Biometric Health Identification (BHI) system is a...

Confirmed Hybrid 2025
India Scaled & Institutionalised

Samagra Vedika – AI-Enabled Entity Resolution for Welfare Eligibility (Telangana, India)

Clustering (similarity and grouping) Identification, verification and record linkage

Samagra Vedika is an integrated data platform deployed by the Government of Telangana, India, that...

Confirmed Classical ML 2016
India Scaled & Institutionalised

Jeevan Pramaan -- Digital Life Certificate via Aadhaar Face Authentication

Perception and extraction from unstructured inputs Identification, verification and record linkage

Jeevan Pramaan is a biometric-enabled digital service operated by the Government of India that...

Confirmed Deep learning 2022