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16 cases found

Singapore Operational Deployment (Limited Rollout)

Career Kaki AI-Enabled Career Coaching Assistant (Singapore)

Perception and extraction from unstructured inputs User communication and interaction

Career Kaki is a free AI-enabled career coaching assistant developed by the Government Technology...

Confirmed Classical ML 2024
Saudi Arabia Full Production Deployment

General Organization for Social Insurance (GOSI) – Amin AI Digital Human for Customer Service

Perception and extraction from unstructured inputs User communication and interaction

The General Organization for Social Insurance (GOSI) of Saudi Arabia deployed 'Amin' (also...

Likely Classical ML 2023
Korea, Rep. Scaled & Institutionalised

CLOVA CareCall – AI-Enabled Welfare Check-In Calls for Elderly Living Alone

LLMs for content creation, transformation and modality conversion User communication and interaction

CLOVA CareCall is an artificial intelligence-powered telephone service developed by NAVER Cloud...

Confirmed Foundation model 2021
Estonia Full Production Deployment

OTT (Otsustustugi) — AI Decision-Support Tool for Unemployment Service Tailoring

Prediction (including forecasting) Decision support for eligibility and benefits

OTT (Otsustustugi, meaning 'decision support' in Estonian) is a machine-learning-based...

Confirmed Classical ML 2018
Spain Operational Deployment (Limited Rollout)

Paloma / Paloma 2.0 – AI Virtual Assistant for Elderly Loneliness Detection

Classification Vulnerability, needs and risk assessment, including predictive analytics

Paloma is an AI-enabled virtual assistant developed by Madrid City Council (Ayuntamiento de Madrid)...

Confirmed Deep learning 2023
Afghanistan Operational Deployment (Limited Rollout)

UNHCR Afghanistan FARE Cash Assistance: Biometric Identity Verification at Encashment Centres (PRIMES/BIMS)

Perception and extraction from unstructured inputs Identification, verification and record linkage

The United Nations High Commissioner for Refugees (UNHCR) deployed its Biometric Identity...

Confirmed Deep learning 2024
Colombia Scaled & Institutionalised

SISBEN IV -- AI-Enhanced Data Analytics and Fraud Detection Layer for Social Programme Targeting

Classification Decision support for eligibility and benefits

Colombia's Sistema de Identificacion de Potenciales Beneficiarios de Programas Sociales (SISBEN),...

Confirmed Classical ML 1994
Singapore Operational Deployment (Limited Rollout)

mindline.sg + Wysa Digital Mental-Health Chatbot

Perception and extraction from unstructured inputs User communication and interaction

mindline.sg is Singapore's national digital first-stop touchpoint for mental health, developed and...

Confirmed Deep learning 2020
Pakistan Scaled & Institutionalised

NADRA Automated Biometric Identification System (ABIS) for CNIC Enrolment De-duplication

Perception and extraction from unstructured inputs Identification, verification and record linkage

The National Database and Registration Authority (NADRA) of Pakistan operates an Automated...

Confirmed Classical ML 2000
Netherlands Suspended / Halted

Rotterdam Municipal Welfare Fraud Prediction Algorithm

Classification Compliance and integrity

The Municipality of Rotterdam deployed a machine learning algorithm in 2017 to predict welfare...

Confirmed Classical ML 2017
Netherlands Suspended / Halted

SyRI -- System Risk Indication (Systeem Risico Indicatie)

Prediction (including forecasting) Compliance and integrity

The System Risk Indication (Systeem Risico Indicatie, or SyRI) was a risk-scoring system developed...

Confirmed Classical ML 2014
India Scaled & Institutionalised

Samagra Vedika – AI-Enabled Entity Resolution for Welfare Eligibility (Telangana, India)

Clustering (similarity and grouping) Identification, verification and record linkage

Samagra Vedika is an integrated data platform deployed by the Government of Telangana, India, that...

Confirmed Classical ML 2016
France Full Production Deployment

CNAF Algorithmic Risk Scoring for Family Benefits Fraud Detection

Classification Compliance and integrity

The Caisse Nationale des Allocations Familiales (CNAF), the national family allowance fund within...

Confirmed Classical ML 2010
Ethiopia Operational Deployment (Limited Rollout)

Fayda Digital ID - AI-enabled biometric authentication for social protection service delivery

Perception and extraction from unstructured inputs Identification, verification and record linkage

Ethiopia's Fayda Digital ID system is a national foundational identity programme that employs...

Confirmed Deep learning 2023
Spain Full Production Deployment

INSS 'AI Doctor' — ML-Based Sick Leave Fraud Detection (Modelo de Priorización de Citas)

Prediction (including forecasting) Compliance and integrity

The Instituto Nacional de la Seguridad Social (INSS) — Spain's national social security institute —...

Confirmed Classical ML 2018
Denmark Full Production Deployment

Udbetaling Danmark (UDK) -- Algorithmic Fraud Detection System

Anomaly and change detection Compliance and integrity

Udbetaling Danmark (UDK), a Danish public authority established in 2012 under the Udbetaling...

Confirmed Classical ML 2019