Browse Use Cases

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14 cases found

Singapore Full Production Deployment

SkillsFuture – MySkillsFuture Portal and Careers & Skills Passport (AI-Enabled Skills Profiling and Learning Recommendations)

Ranking and decision systems Matching and recommendation

Singapore's MySkillsFuture portal is a national digital platform operated by SkillsFuture Singapore...

Confirmed Classical ML 2019

India Operational Deployment (Limited Rollout)

UIDAI–Sarvam AI Voice Services for Aadhaar: AI-Enabled Multilingual Voice Interactions and Real-Time Fraud Detection

LLMs for content creation, transformation and modality conversion User communication and interaction

The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based Sarvam AI,...

Confirmed Foundation model 2025

Spain Operational Deployment (Limited Rollout)

Paloma / Paloma 2.0 – AI Virtual Assistant for Elderly Loneliness Detection

Classification Vulnerability, needs and risk assessment, including predictive analytics

Paloma is an AI-enabled virtual assistant developed by Madrid City Council (Ayuntamiento de Madrid)...

Confirmed Deep learning 2023

Togo Full Production Deployment

CNSS “Biosecu” – online facial-recognition proof-of-life for pensioners

Perception and extraction from unstructured inputs Identification, verification and record linkage

The Caisse Nationale de Sécurité Sociale (CNSS) of Togo launched Biosecu, a web-based application...

Confirmed Deep learning 2022

United Kingdom Operational Deployment (Limited Rollout)

Risk-based Review and Fraud/Error Targeting Models for Universal Credit (UC Advances ML Model and related models)

Prediction (including forecasting) Compliance and integrity

The United Kingdom's Department for Work and Pensions (DWP) operates a machine learning model to...

Confirmed Classical ML 2021

Ethiopia Operational Deployment (Limited Rollout)

Refugee assistance biometric authentication at distributions (UNHCR PRIMES: BIMS + Global Distribution Tool)

Classification Identification, verification and record linkage

This case concerns the deployment of UNHCR's Biometric Identity Management System (BIMS), a...

Confirmed Deep learning 2017

Congo, Dem. Rep. Operational Deployment (Limited Rollout)

WFP SCOPE – Biometric Verification at Food/Cash Distributions (DRC)

Classification Identification, verification and record linkage

WFP SCOPE is the World Food Programme's beneficiary information and transfer management platform,...

Confirmed Deep learning 2016

Armenia Pilot / Controlled Trial Phase

Artificial Intelligence in Social Security / AI for Predictive Social Protection

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

Armenia is the an early adopter of artificial intelligence technologies in the field of social...

Confirmed Classical ML 2022

United States Scaled & Institutionalised

Social Security Administration (SSA) – Quick Disability Determinations (QDD) Predictive Model

Prediction (including forecasting) Decision support for eligibility and benefits

The United States Social Security Administration (SSA) operates a system known as Quick Disability...

Confirmed Classical ML 2006

South Sudan Operational Deployment (Limited Rollout)

AHEAD – Anticipatory Humanitarian Action for Displacement (Foresight Model)

Prediction (including forecasting) Trend and shock forecasting

The AHEAD (Anticipatory Humanitarian Action for Displacement) model is a machine learning system...

Confirmed Classical ML 2017

Singapore Operational Deployment (Limited Rollout)

mindline.sg + Wysa Digital Mental-Health Chatbot

Perception and extraction from unstructured inputs User communication and interaction

mindline.sg is Singapore's national digital first-stop touchpoint for mental health, developed and...

Confirmed Deep learning 2020

Mali Operational Deployment (Limited Rollout)

Ignitia Climate Advisory (SMS weather advice for smallholders).

Prediction (including forecasting) Trend and shock forecasting

Ignitia is an external startup and social enterprise supported by the World Food Programme (WFP)...

Confirmed Classical ML 2010

Mexico Full Production Deployment

ISSSTE ASISSSTE Omnichannel Digital Platform (Chatbot, Mobile App, Portal for Social Insurance Services)

Perception and extraction from unstructured inputs User communication and interaction

Mexico's Institute for Social Security and Services for State Workers (Instituto de Seguridad y...