NOR

Norway

Europe & Central Asia High income Not classified Capital: Oslo

1 AI Cases

Social insurance

Full Production Deployment

Classical ML

All AI Cases (1)

Case	SP Pillar	Implementation	Status
NAV "Frida" AI Chatbot for Social Benefits NAV Multi-Channel Service Delivery — Frida Virtual Agent Norwegian Labour and Welfare Administration (NAV / Arbeids- og velferdsetaten), operating under the Ministry of Labour and Social Inclusion. Technology provided by Boost.ai (Norwegian conversational AI company). (Boost.ai; University of Agder research)	Social insurance	Classical ML	Full Production Deployment	View