EST

Estonia

Europe & Central Asia High income Not classified Capital: Tallinn

2 AI Cases

Social insurance

Labour market programmes

Operational Deployment (Limited Rollout)

Full Production Deployment

Foundation model

Classical ML

All AI Cases (2)

Case	SP Pillar	Implementation	Status
Bürokratt — Estonia's AI-Enabled Virtual Assistant Network for Public Services KrattAI / Bürokratt (public-sector virtual assistant network) Information System Authority (RIA), under the Ministry of Economic Affairs and Communications	Social insurance	Foundation model	Operational Deployment (Limited Rollout)	View
OTT (Otsustustugi) — AI Decision-Support Tool for Unemployment Service Tailoring OTT (Otsustustugi) Decision-Support Tool Estonian Unemployment Insurance Fund (EUIF)	Labour market programmes	Classical ML	Full Production Deployment	View