MEX

Mexico

Latin America & Caribbean Upper middle income IBRD Capital: Mexico City

2 AI Cases

By SP Pillar

Social insurance

1

Social assistance

1

By Deployment Status

Full Production Deployment

1

Pilot / Controlled Trial Phase

1

By Implementation Type

Classical ML

2

All AI Cases (2)

Case	SP Pillar	Implementation	Status
ISSSTE ASISSSTE Omnichannel Digital Platform (Chatbot, Mobile App, Portal for Social Insurance Services) ISSSTE Social Insurance Services (ASISSSTE Omnichannel Digital Platform) Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE), Subdirección de Tecnologías de la Información	Social insurance	Classical ML	Full Production Deployment	View
NLP Text-Mining of Performance Evaluation Justifications (Mexico Performance Evaluation System) Mexico Performance Evaluation System (Sistema de Evaluacion del Desempeno, SED) — NLP Text-Mining Component UNDP Mexico Accelerator Lab; Performance Evaluation Unit of the Ministry of Finance and Public Credit (Secretaria de Hacienda y Credito Publico, SHCP)	Social assistance	Classical ML	Pilot / Controlled Trial Phase	View

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