BRA

Brazil

Latin America & Caribbean Upper middle income IBRD Capital: Brasilia

2 AI Cases

By SP Pillar

Social insurance

2

By Deployment Status

Full Production Deployment

2

By Implementation Type

Hybrid

1

Deep learning

1

All AI Cases (2)

Case	SP Pillar	Implementation	Status
INSS Helô — AI-Enabled Virtual Assistant for Social Security Services Meu INSS (My INSS) Digital Platform — Helô Virtual Assistant Instituto Nacional do Seguro Social (INSS); Dataprev (Empresa de Tecnologia e Informações da Previdência Social)	Social insurance	Hybrid	Full Production Deployment	View
INSS Meu INSS AI-Enabled Benefits Adjudication System INSS Social Security Benefits (Retirement, Sick Pay, Disability) via Meu INSS Application Instituto Nacional do Seguro Social (INSS); Dataprev (state-owned technology company, system developer)	Social insurance	Deep learning	Full Production Deployment	View

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