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SUSESO ML-Based Medical Insurance Claims Processing
Chile's Superintendencia de Seguridad Social (SUSESO), the social security and medical insurance...
Hearing Recording and Transcriptions (HeaRT) system for Social Security disability hearings
The Hearing Recording and Transcriptions (HeaRT) system is an AI-enabled software platform deployed...
BA ADEST for Job Posting Classification
Germany's Federal Employment Agency (Bundesagentur fur Arbeit, BA) uses an AI-enabled tool known as...
USCIS AI Interview Simulator for RAIO Officer Training
The AI Interview Simulator is an artificial intelligence-powered training tool developed by the...
Social Security Administration (SSA) – Insight Decision-Quality Support System
The U.S. Social Security Administration (SSA) has developed and deployed the Insight software suite...
CPGRAMS AI-Assisted Complaint Triage and Routing with IGMS 2.0 Analytics
The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is the Government of...
DWP Generative-AI Pilots
The Department for Work and Pensions (DWP) in the United Kingdom has been conducting a series of...
Kela AI-Enabled Operational Support and Document Processing Platform (Finland)
The Social Insurance Institution of Finland (Kela) has developed and deployed an AI-enabled...
Cultural Funds Platforms (Cultural Energy Fund & Cultural Events Fund)
The Cultural Funds Platforms operated by the Free and Hanseatic City of Hamburg represent a notable...
Employment Insurance (EI) Machine Learning Workload
Employment and Social Development Canada (ESDC) developed and deployed a machine learning system to...
KAI System – AI-based Semi-Automatic Reimbursement of Medical Services Fees
The KAI system (Künstliche Intelligenz in der Kostenerstattung) is an artificial intelligence...
NSSF Uganda 'Sanyu' AI-Enabled WhatsApp Chatbot for Member Self-Service
The National Social Security Fund (NSSF) of Uganda, a quasi-government agency mandated under the...
General Organization for Social Insurance (GOSI) – Amin AI Digital Human for Customer Service
The General Organization for Social Insurance (GOSI) of Saudi Arabia deployed 'Amin' (also...
INSS Meu INSS AI-Enabled Benefits Adjudication System
Brazil's Instituto Nacional do Seguro Social (INSS), through the state-owned technology company...
INSS Helô — AI-Enabled Virtual Assistant for Social Security Services
Brazil's National Social Security Institute (Instituto Nacional do Seguro Social, INSS) operates...
Social Bot / iDost — AI-Enabled Chatbot and Call Center System for Social Protection Services
Azerbaijan's Ministry of Labour and Social Protection of Population (MLSPP), through the DOST...
SRT 'Julieta' Chatbot for Occupational Risk Inquiries
Argentina's Superintendencia de Riesgos del Trabajo (SRT), the national public body responsible for...
Artificial Intelligence Adjudicator Assistance (AIAA) - UI Adjudication Prototype
Artificial Intelligence Adjudicator Assistance (AIAA) is a U.S. Department of Labor research and...
Ask MSF Chatbot (Singapore)
Ask MSF is a public-facing chatbot on the Ministry of Social and Family Development (MSF) website...
CNAM AI Healthcare Fraud Detection
The Caisse nationale de l'assurance maladie (CNAM), France's national health insurance fund, has...