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7 cases found

India Scaled & Institutionalised

CPGRAMS AI-Assisted Complaint Triage and Routing with IGMS 2.0 Analytics

Classification Operational and process automation

The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is the Government of...

Confirmed Classical ML 2021
United States Pilot / Controlled Trial Phase

Artificial Intelligence Adjudicator Assistance (AIAA) - UI Adjudication Prototype

Classification Decision support for eligibility and benefits

Artificial Intelligence Adjudicator Assistance (AIAA) is a U.S. Department of Labor research and...

Confirmed Classical ML 2024
United States Pilot / Controlled Trial Phase

Los Angeles County Homelessness Prevention Unit (HPU) Predictive Analytics

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

The Los Angeles County Homelessness Prevention Unit (HPU) is a predictive-analytics-assisted...

Confirmed Classical ML 2021
Mexico Full Production Deployment

ISSSTE ASISSSTE Omnichannel Digital Platform (Chatbot, Mobile App, Portal for Social Insurance Services)

Perception and extraction from unstructured inputs User communication and interaction

Mexico's Institute for Social Security and Services for State Workers (Instituto de Seguridad y...

Confirmed Classical ML 2022
Kenya Operational Deployment (Limited Rollout)

Social Health Authority (SHA) – Biometric Health Identification for Patient Verification at Health Facilities (Kenya)

Perception and extraction from unstructured inputs Identification, verification and record linkage

The Social Health Authority (SHA) Biometric Health Identification (BHI) system is a...

Confirmed Hybrid 2025
United Kingdom Operational Deployment (Limited Rollout)

Homelessness Preventive Analytics ("One View") — Maidstone Borough Council

Prediction (including forecasting) Vulnerability, needs and risk assessment, including predictive analytics

Maidstone Borough Council, a local authority in Kent, England, deployed a predictive analytics...

Confirmed Classical ML 2019
Bangladesh Scaled & Institutionalised

Smart National Identity (Smart NID) System – Biometric Deduplication

Anomaly and change detection Identification, verification and record linkage

The Smart National Identity (Smart NID) system in Bangladesh employs an Automated Biometric...

Confirmed Deep learning 2016