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CPGRAMS AI-Assisted Complaint Triage and Routing with IGMS 2.0 Analytics
The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is the Government of...
Career Kaki AI-Enabled Career Coaching Assistant (Singapore)
Career Kaki is a free AI-enabled career coaching assistant developed by the Government Technology...
CLOVA CareCall – AI-Enabled Welfare Check-In Calls for Elderly Living Alone
CLOVA CareCall is an artificial intelligence-powered telephone service developed by NAVER Cloud...
OTT (Otsustustugi) — AI Decision-Support Tool for Unemployment Service Tailoring
OTT (Otsustustugi, meaning 'decision support' in Estonian) is a machine-learning-based...
INSS Meu INSS AI-Enabled Benefits Adjudication System
Brazil's Instituto Nacional do Seguro Social (INSS), through the state-owned technology company...
Risk-based Review and Fraud/Error Targeting Models for Universal Credit (UC Advances ML Model and related models)
The United Kingdom's Department for Work and Pensions (DWP) operates a machine learning model to...
BA ADEST for Job Posting Classification
Germany's Federal Employment Agency (Bundesagentur fur Arbeit, BA) uses an AI-enabled tool known as...
Social Security Administration (SSA) – Insight Decision-Quality Support System
The U.S. Social Security Administration (SSA) has developed and deployed the Insight software suite...
Allegheny Family Screening Tool (AFST)
The Allegheny Family Screening Tool (AFST) is a predictive risk modelling system deployed by the...
NAV "Frida" AI Chatbot for Social Benefits
"Frida" is a conversational AI chatbot deployed by the Norwegian Labour and Welfare Administration...
Rotterdam Municipal Welfare Fraud Prediction Algorithm
The Municipality of Rotterdam deployed a machine learning algorithm in 2017 to predict welfare...
National Health Insurance Service (NHIS) – Machine Learning-Based Fraud Detection and Prediction System
The National Health Insurance Service (NHIS) of the Republic of Korea operates a machine...
Hello Work AI-Enhanced Job Matching and Career Guidance System
Japan's Ministry of Health, Labour and Welfare (MHLW) is developing and piloting an artificial...
Samagra Vedika – AI-Enabled Entity Resolution for Welfare Eligibility (Telangana, India)
Samagra Vedika is an integrated data platform deployed by the Government of Telangana, India, that...
Hey Geraldine
Hey Geraldine is a bespoke artificial intelligence assistant developed by Peterborough City Council...
Homelessness Preventive Analytics ("One View") — Maidstone Borough Council
Maidstone Borough Council, a local authority in Kent, England, deployed a predictive analytics...
CNAF Algorithmic Risk Scoring for Family Benefits Fraud Detection
The Caisse Nationale des Allocations Familiales (CNAF), the national family allowance fund within...
Kela AI-Enabled Operational Support and Document Processing Platform (Finland)
The Social Insurance Institution of Finland (Kela) has developed and deployed an AI-enabled...
Udbetaling Danmark (UDK) -- Algorithmic Fraud Detection System
Udbetaling Danmark (UDK), a Danish public authority established in 2012 under the Udbetaling...
BG BAU AI-Based Occupational Safety Inspections
The Berufsgenossenschaft der Bauwirtschaft (BG BAU), Germany's statutory accident insurance...