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14 cases found

India Scaled & Institutionalised

CPGRAMS AI-Assisted Complaint Triage and Routing with IGMS 2.0 Analytics

The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is the Government of...

Confirmed Classical ML 2021
Korea, Rep. Operational Deployment (Limited Rollout)

Hyodol AI Care Robot for Elderly Living Alone (South Korea)

Hyodol is an AI-enabled socially assistive companion robot deployed at scale through South Korea's...

Confirmed Hybrid 2019
United States Pilot / Controlled Trial Phase

Artificial Intelligence Adjudicator Assistance (AIAA) - UI Adjudication Prototype

Artificial Intelligence Adjudicator Assistance (AIAA) is a U.S. Department of Labor research and...

Confirmed Classical ML 2024
Singapore Full Production Deployment

Ask MSF Chatbot (Singapore)

Ask MSF is a public-facing chatbot on the Ministry of Social and Family Development (MSF) website...

Confirmed Classical ML 2021
France Full Production Deployment

CNAM AI Healthcare Fraud Detection

The Caisse nationale de l'assurance maladie (CNAM), France's national health insurance fund, has...

Confirmed Classical ML 2020
United States Operational Deployment (Limited Rollout)

Social Security Administration (SSA) – Insight Decision-Quality Support System

The U.S. Social Security Administration (SSA) has developed and deployed the Insight software suite...

Confirmed Hybrid 2015
India Full Production Deployment

AI-Enabled Fraud Detection and Analytics for India's National Health Insurance Scheme (AB PM-JAY)

The Ayushman Bharat - Pradhan Mantri Jan Arogya Yojana (AB PM-JAY) fraud detection system is an...

Confirmed Hybrid 2020
India Scaled & Institutionalised

Samagra Vedika – AI-Enabled Entity Resolution for Welfare Eligibility (Telangana, India)

Samagra Vedika is an integrated data platform deployed by the Government of Telangana, India, that...

Confirmed Classical ML 2016
Indonesia Scaled & Institutionalised

BPJS Kesehatan DEFRADA ML Fraud Detection in Healthcare Claims (Indonesia)

BPJS Kesehatan (Badan Penyelenggara Jaminan Sosial Kesehatan), Indonesia's national health...

Confirmed Classical ML 2017
Ghana Operational Deployment (Limited Rollout)

NHIA AI-Enabled Claims Fraud Detection and Audit Analytics (Ghana)

The National Health Insurance Authority (NHIA) of Ghana operates an AI-enabled claims integrity...

Likely Classical ML 2023
United Kingdom Pilot / Controlled Trial Phase

DWP Generative-AI Pilots

The Department for Work and Pensions (DWP) in the United Kingdom has been conducting a series of...

Confirmed Foundation model 2024
Finland Full Production Deployment

Kela AI-Enabled Operational Support and Document Processing Platform (Finland)

The Social Insurance Institution of Finland (Kela) has developed and deployed an AI-enabled...

Likely Classical ML 2017
Germany Full Production Deployment

Cultural Funds Platforms (Cultural Energy Fund & Cultural Events Fund)

The Cultural Funds Platforms operated by the Free and Hanseatic City of Hamburg represent a notable...

Confirmed Hybrid 2021
Austria Full Production Deployment

KAI System – AI-based Semi-Automatic Reimbursement of Medical Services Fees

The KAI system (Künstliche Intelligenz in der Kostenerstattung) is an artificial intelligence...

Confirmed Classical ML 2019