MyCareersFuture AI-Enabled Job-Matching and Skills Recommendation Portal (Singapore)

Overview

MyCareersFuture (MCF) is Singapore's national government-operated online employment portal that uses artificial intelligence and machine learning to match jobseekers with suitable vacancies based on skills and competencies rather than job titles alone. The platform was launched in 2018 by Workforce Singapore (WSG) in collaboration with the Government Technology Agency of Singapore (GovTech) as part of the government's broader labour market transformation strategy under the Adapt and Grow initiative. The portal serves Singapore citizens and permanent residents, connecting them with employers through AI-driven personalised job recommendations, skills gap analysis, and career guidance services (DAP Compendium, n.d.; GovTech Singapore, 2025).

The core AI capability of MyCareersFuture centres on skills extraction and similarity analysis. The platform employs machine learning technology to identify skills from jobseeker profiles, resumes, and vacancy descriptions, and then matches these against each other using skills-to-jobs matching algorithms. When a jobseeker searches for a position using keywords such as 'communications manager' and inputs their current skills, the system can recommend related roles in adjacent fields such as marketing or journalism that the jobseeker may not have explicitly searched for but for which they possess transferable competencies (Human Resources Online, 2019). This approach aims to minimise missed job matches by expanding the search beyond narrow job title keywords to encompass the underlying skills that are common across occupational boundaries.

The platform generates job fit scores by comparing a user's tagged skills against the skills required for each advertised role, giving jobseekers a quantitative understanding of their suitability for a given position and highlighting specific areas where upskilling would improve their employability. Through data and AI, jobseekers receive personalised upskilling and career recommendations, empowering them to make more informed decisions about their career trajectory (GovTech Singapore, 2025).

To power the intelligence behind its job search and matching functions, MyCareersFuture has integrated technologies from multiple private-sector partners. The platform partnered with JobKred, a Singapore-based AI company that uses big data to scan publicly available labour market information and decode the relationships between jobs and skills, informing its AI engine on current skills demand and labour market dynamics (Human Resources Online, 2019). JobKred's technology enables digital career guidance, skills gap analysis, and training recommendations. In addition, WSG partnered with JobTech, another local AI firm, to deploy advanced skills-matching algorithms that examine job mismatches and gaps in key growth sectors such as banking and finance and infocomm and technology. A third partner, WCC, was engaged to test applicant ranking and talent recommendation services for employers, facilitating hiring decisions by automatically searching through candidate profiles for skills, work experience, and education and ranking candidates accordingly (Human Resources Online, 2019).

In 2023, WSG launched CareersFinder, an AI-enabled personalised recommender module integrated into the MyCareersFuture platform. CareersFinder capitalises on artificial intelligence, using data on skills adjacencies and job transitions in the labour market to help jobseekers identify new career opportunities based on their individual profiles. It consolidates information and services from across MyCareersFuture, the national Skills Framework, and MySkillsFuture to provide users with personalised job and skills-related recommendations through a short quiz-based interface (MyCareersFuture CareersCompass, 2024; MySkillsFuture, n.d.).

At scale, the platform has achieved significant reach since its 2018 launch. By mid-2021, MyCareersFuture had assisted over 2.7 million jobseekers, featured over 200,000 active job listings, and helped more than 77,000 individuals secure employment (DAP Compendium, n.d.). The platform has also supported broader government COVID-19 economic recovery efforts through the SGUnited Jobs and Skills Package, which reached over 90,000 beneficiaries, with 43,000 persons securing jobs or traineeships and 26,000 individuals completing training courses. The portal has expanded its job listings through collaborations with Indeed, Google, JobsCentral, Jooble, and LinkedIn, increasing monthly listings from 23,000 to over 35,000 across 23 industries (Human Resources Online, 2019). As of the most recent available data, over 280,000 jobseekers and 50,000 employers actively use the platform, with over 80,000 job postings available (GovTech Singapore, 2025).

The platform operates within Singapore's comprehensive AI governance ecosystem. Singapore's Model AI Governance Framework, published by the Infocomm Media Development Authority (IMDA) in its second edition in 2020, provides voluntary guidance on responsible AI deployment. The AI Verify testing framework, launched by IMDA and the Personal Data Protection Commission (PDPC) in 2022, enables organisations to assess AI system performance against eleven internationally recognised governance principles through standardised technical tests and process checks. The Personal Data Protection Act (PDPA) governs the collection, use, and disclosure of personal data in Singapore, and in 2024 the PDPC issued Advisory Guidelines on the Use of Personal Data in AI Recommendation and Decision Systems, directly relevant to platforms like MyCareersFuture that process personal career and skills data (PDPC, 2020; AI Verify Foundation, n.d.). The platform includes fairness and explainability testing under GovTech's AI Verify framework and operates with explainability dashboards, human review of recommendations, and bias testing.

Human oversight is implemented through a human-on-the-loop model: career counsellors and case officers at WSG and partner career centres review AI-generated recommendations before incorporating them into service delivery decisions. The AI system provides advisory recommendations and job fit scores, but employment counsellors retain discretion over the guidance provided to individual jobseekers. The platform does not determine eligibility for benefits or entitlements; rather, it influences guidance and service personalisation, placing it at moderate decision criticality (available documentation).

In early 2026, plans were announced to merge SkillsFuture Singapore (SSG) and Workforce Singapore (WSG) into a new unified statutory board that would serve as a one-stop shop for skills training, career guidance, and job matching services, indicating continued institutional investment in the AI-enabled employment services infrastructure that MyCareersFuture represents.

Classification

Programme Details

Singapore's national government-operated online employment portal connecting jobseekers with vacancies through AI-enabled skills-based matching, career guidance, and upskilling recommendations. Operated by Workforce Singapore (WSG) in collaboration with GovTech, serving Singapore citizens and permanent residents as part of the Adapt and Grow initiative.

Implementation Details

Risk & Oversight

Deployment & Outcomes

Sources

1. SRC-002-SGP-001 AI Verify Foundation (2025) What is AI Verify. Singapore: AI Verify Foundation. Available at: https://aiverifyfoundation.sg/what-is-ai-verify/ (Accessed: 27 March 2026).
   https://aiverifyfoundation.sg/what-is-ai-verify/
2. SRC-003-SGP-001 Centre of Excellence on Public Sector Productivity (n.d.) 'MyCareersFuture: Revolutionizing Job Search in Singapore', Compendium of Innovation. Manila: Development Academy of the Philippines. Available at: https://coe-psp.dap.edu.ph/compendium-innovation/mycareersfuture-revolutionizing-job-search-in-singapore/ (Accessed: 24 March 2026).
   https://coe-psp.dap.edu.ph/compendium-innovation/mycareersfuture-revolutionizing-job-search-in-singapore/
3. SRC-001-SGP-001 GovTech Singapore (2025) MyCareersFuture. Singapore: Government Technology Agency. Available at: https://www.tech.gov.sg/products-and-services/for-citizens/employment/mycareersfuture/ (Accessed: 27 March 2026).
   https://www.tech.gov.sg/products-and-services/for-citizens/employment/mycareersfuture/
4. SRC-004-SGP-001 Human Resources Online (2019) 'Workforce Singapore to make enhancements to its online job portal', Human Resources Online. Available at: https://www.humanresourcesonline.net/workforce-singapore-to-make-enhancements-to-its-online-job-portal (Accessed: 24 March 2026).
   https://www.humanresourcesonline.net/workforce-singapore-to-make-enhancements-to-its-online-job-portal
5. SRC-005-SGP-001 PDPC (2020) Singapore's Approach to AI Governance. Singapore: Personal Data Protection Commission. Available at: https://www.pdpc.gov.sg/help-and-resources/2020/01/model-ai-governance-framework (Accessed: 24 March 2026).
   https://www.pdpc.gov.sg/help-and-resources/2020/01/model-ai-governance-framework